Public court records may be reviewed as part of the screening process to verify applicant-provided information and assess patterns relevant to lease performance, financial responsibility, and property-related risk.

This review may include, but is not limited to:

- Eviction filings or judgments

- Civil judgments related to housing or financial obligations

- Criminal history, as addressed in the applicable sections of these criteria

Court records are evaluated based on:

- Relevance to lease compliance and financial responsibility

- Recency and frequency of activity

- Patterns of behavior that may impact tenancy

- Potential impact on resident safety or property protection

Not all court records will impact eligibility. Only records determined to be materially relevant to tenancy obligations, financial responsibility, or safety considerations may be considered in the evaluation.

This review is used to support and verify other screening criteria and is not the sole basis for a decision unless independently sufficient under established standards.

All evaluations are conducted using consistent, written criteria in compliance with applicable federal, state, and local laws.

All residents age 18 and older are required to:

- Submit a complete application

- Undergo screening

- Sign the lease agreement

Guarantors (if permitted) may be considered in limited circumstances to support an application that does not fully meet qualification standards.

Guarantor approval is not guaranteed and is subject to company criteria.

Guarantors must:

- Submit a complete application and undergo screening

- Demonstrate strong, stable, and verifiable income

- Meet or exceed established income and credit standards

- Provide documentation as required to verify financial capacity

Guarantors are evaluated using consistent, written criteria in accordance with applicable laws.

The use of a guarantor does not replace the requirement for the applicant to meet baseline qualification standards, including acceptable rental history and overall eligibility.

Guarantors are not accepted for applications with:

- Unresolved housing-related debt

- Recent eviction activity or patterns of lease non-compliance

- Disqualifying criminal history, as defined in these criteria

If approved, guarantors are required to sign the lease agreement or a separate guarantor agreement and are jointly and severally liable for all lease obligations, including but not limited to:

- Rent and additional charges

- Damages to the property

- Fees, costs, and lease-related obligations

Background checks are conducted on all applicants age 18 and older as part of the standard screening process.

Screening may include, but is not limited to:

- Credit history

- Rental history

- Public records, including eviction and court records

- Criminal history, as permitted by applicable law

Screening is conducted through third-party providers and internal review processes to verify applicant-provided information and evaluate eligibility under established criteria.

All screening criteria are applied consistently using written standards in accordance with applicable federal, state, and local laws.

Arrest records that did not result in conviction are not used as a basis for denial.

Criminal history, when considered, is evaluated using an individualized assessment in accordance with the Criminal History sections of these criteria.

Background screening results are used in conjunction with all other application criteria and are not evaluated in isolation.

Smoking is prohibited inside all units and in all interior common areas. Smoking is only permitted in exterior areas that have been expressly designated in writing by ownership, if applicable.

For purposes of this policy, smoking includes, but is not limited to:

- Cigarettes

- Cigars

- Pipes

- Electronic cigarettes and vaping devices

- Marijuana or any other combustible or inhaled substance

This policy applies to all residents, occupants, and guests without exception.

Residents are responsible for ensuring compliance with this policy and for preventing smoke, vapor, or related odors from entering, migrating into, or impacting other units, common areas, or shared spaces.

Any smoke, vapor, or odor that is detectable outside of the unit or within shared areas may be considered a violation of this policy.

The legal status of any substance, including marijuana, does not alter this policy or permit smoking within prohibited areas.

Violations of this policy may result in lease enforcement actions, including but not limited to:

- Charges for cleaning, deodorization, or damage remediation

- Lease violations and applicable fees

- Termination of tenancy, where permitted by law

Reasonable accommodations will be considered in accordance with applicable law. Approval of an accommodation does not guarantee permission to smoke within restricted areas.

Applicants may have the option to satisfy certain move-in financial requirements by either:

- Paying a traditional security deposit

OR

- Participating in an approved deposit alternative program (such as Lighthouse or a similar provider), where available and permitted

Participation in a deposit alternative program is optional, not guaranteed, and is subject to:

- Property and ownership approval

- Availability of the program

- Eligibility requirements established by both the company and the program provider

Approval for a deposit alternative program does not replace or modify standard rental qualification requirements.

A deposit alternative program is not a security deposit and does not eliminate or limit the resident’s financial responsibility under the lease.

Residents remain fully responsible for all lease obligations, including but not limited to:

- Damages to the property

- Unpaid rent

- Fees and lease-related charges

Any coverage provided by a deposit alternative program may be limited and is not a cap on the resident’s liability.

Ownership and management retain the right to pursue full recovery of all amounts owed, regardless of any program participation or third-party reimbursement.

Program fees, if applicable, are non-refundable and do not apply toward rent, deposits, or amounts owed under the lease.

All options are offered and applied using consistent, written criteria in accordance with applicable federal, state, and local laws.

A security deposit is required prior to move-in unless otherwise approved in writing by management.

The full deposit amount must be paid, received, and cleared prior to occupancy or delivery of possession. Keys, access, or possession will not be granted until all required funds are paid in full.

Deposit amounts are determined using consistent, objective criteria and are applied uniformly in accordance with applicable federal, state, and local laws.

The security deposit is held as security for the full and faithful performance of all lease obligations, including but not limited to:

- Payment of rent and additional charges

- Repair of damages beyond normal wear and tear

- Cleaning, remediation, or restoration of the unit as required under the lease

The security deposit is not an advance payment of rent and may not be applied toward rent, including the final month’s rent, unless expressly authorized in writing by management.

The security deposit is not a limit of liability. Residents remain fully responsible for all amounts owed under the lease that exceed the deposit amount.

Upon move-out, the deposit may be applied to any unpaid balances, damages, cleaning, or other lease-related charges. Any remaining balance owed by the resident will remain due and payable.

Deposits are collected, held, and returned in accordance with New Mexico law. Any applicable deductions will be itemized and provided within the timeframes required by law.

Pets are permitted only with prior written approval and in accordance with the terms and conditions outlined in the lease agreement.

Approved pets may be subject to applicable deposits, fees, and restrictions, including but not limited to:

- Number of animals

- Size and weight

- Breed or type, to the extent permitted by applicable law

- Behavior and temperament

Pet approval is based on established criteria and may be denied if the animal does not meet those criteria or presents a risk to persons or property.

Assistance animals are not considered pets.

Residents may request a reasonable accommodation for an assistance animal in accordance with applicable federal, state, and local laws. Approved assistance animals are not subject to pet fees, deposits, or breed and size restrictions.

Requests for assistance animals must meet applicable legal requirements. Management may request reliable documentation, as permitted by law, to verify the need for the accommodation.

All animals, including pets and assistance animals, must:

- Comply with applicable health and safety requirements

- Not pose a direct threat to the health or safety of others

- Not cause substantial property damage

- Not create disturbances, nuisances, or interfere with the quiet enjoyment of others

Animals must be properly controlled at all times and comply with all community rules and local ordinances.

Approval of any animal may be revoked if these conditions are not met or if the animal becomes a direct threat or causes repeated disturbances.

Residents remain fully responsible for any damage or costs caused by pets or assistance animals.

Residents are required to obtain and maintain renter’s insurance for the duration of the tenancy, including minimum liability coverage as specified in the lease agreement.

Coverage must remain active and continuous without interruption throughout the lease term.

Proof of insurance is required prior to move-in and may be required at renewal or at any time during the tenancy.

Residents may be required to list ownership and/or property management as an interested party to receive notice of cancellation, non-renewal, or lapse in coverage, as specified in the lease agreement.

Renter’s insurance is intended to:

- Protect the resident’s personal property

- Provide liability coverage for damages or injuries

The property owner and management are not responsible for loss of or damage to personal property under any circumstances, including but not limited to fire, water damage, theft, or other casualty events.

Renter’s insurance does not replace or substitute for the owner’s insurance coverage and does not limit the resident’s financial responsibility under the lease.

Failure to obtain or maintain required insurance coverage, including any lapse, cancellation, or non-renewal, may constitute a lease violation and may result in enforcement actions as permitted under the lease.

Management may require immediate compliance upon notice of lapse and may impose additional requirements or remedies as permitted by the lease and applicable law.

Requests for reasonable accommodation related to this requirement will be considered in accordance with applicable law; however, approval of such requests does not guarantee a waiver of insurance requirements.

Residents are responsible for establishing, transferring, and maintaining all required utility services in their name as specified in the lease agreement, including but not limited to electricity, gas, and other individually metered services.

All required utility services must be active in the resident’s name prior to move-in. Proof of utility transfer or activation may be required prior to occupancy or delivery of possession.

Utility services must remain active and continuous without interruption throughout the duration of the tenancy.

Residents may not disconnect, transfer, or allow interruption of required utility services during the lease term without prior written authorization from management.

Utility services must remain active to ensure proper operation of the property and its systems, including heating, cooling, plumbing, and other essential functions.

Failure to maintain required utilities may result in lease enforcement action, particularly if it impacts habitability, safety, or the condition of the property.

If utility services are disconnected, interrupted, or placed at risk, management reserves the right to take necessary action to restore service to protect the property. Any costs incurred may be charged to the resident as permitted by the lease and applicable law.

Residents are responsible for any damages resulting from utility interruption, including but not limited to:

- Frozen or burst pipes

- HVAC or system failures

- Water damage or other preventable conditions

All such damages may be considered resident-caused and subject to repair costs and applicable charges.

Water, sewer, and trash services are billed to residents as outlined in the lease agreement.

These services may not be individually metered and may be allocated or calculated using one or more of the following methods, depending on the property:

- Submetering

- Allocation formulas (including ratio utility billing systems)

- Flat fee structures

Residents are responsible for timely payment of all such charges as part of their lease obligations. Utility charges may be billed directly by a provider or through property management and may be included in the resident ledger as additional rent, as defined in the lease.

Billing amounts may be based on actual usage, estimates, or allocation methods and may be subject to adjustment, reconciliation, or correction as permitted by applicable law and the lease agreement.

Residents are required to pay all billed utility charges when due. Questions or disputes regarding billing must be submitted in accordance with management procedures; however, payment obligations remain in effect while any review is pending.

Residents may not withhold payment of utility charges or rent due to billing questions or disputes.

Failure to pay utility charges when due may constitute a lease violation and may result in enforcement actions in accordance with the lease.

Utility services that are shared, allocated, or master-metered are not subject to individual disconnection based on non-payment.

All billing methods are applied using consistent, written criteria and in accordance with applicable federal, state, and local laws. Specific billing details are defined in the lease agreement and may vary by property.

Residents are required to maintain their unit, including any assigned exterior areas (such as patios, balconies, or yards), in a clean, safe, and sanitary condition at all times.

For purposes of this policy, a clean and sanitary condition means maintaining the unit in a manner that:

- Does not create health or safety hazards

- Does not cause damage to the property

- Does not contribute to pest activity or infestation

- Does not create odors or conditions that impact other units or common areas

This includes, but is not limited to:

- Proper and timely disposal of trash and waste

- Prevention of excessive clutter or accumulation of personal property

- Avoidance of unsanitary conditions, including food waste, odors, or biohazards

- Maintaining conditions that do not attract pests or contribute to infestations

- General upkeep that prevents damage to the unit or surrounding areas

Residents are responsible for maintaining conditions that do not contribute to pest activity, property damage, or interfere with the health, safety, or quiet enjoyment of others.

Management may conduct inspections as permitted by law and the lease agreement to verify compliance with cleanliness and sanitation standards.

If a condition is identified that materially affects health, safety, habitability, or the condition of the property, residents will be required to correct the issue within a specified timeframe as outlined in a written notice.

If the condition is not corrected within the required timeframe, management may take corrective action as permitted by the lease and applicable law. Any costs incurred may be charged to the resident.

Failure to maintain required cleanliness standards may result in lease enforcement actions, including but not limited to:

- Notices of non-compliance

- Charges for cleaning, pest control, or remediation

- Additional enforcement actions, up to and including termination of tenancy, as permitted by law

Residents may be held financially responsible for any damages, pest treatment, or remediation costs resulting from failure to maintain required cleanliness standards.

Reasonable accommodation requests related to disabilities will be considered in accordance with applicable law; however, such accommodations do not eliminate the requirement to maintain the unit in a safe and sanitary condition.

Residents are responsible for maintaining patios, balconies, and entry areas in a clean, safe, and orderly condition at all times.

These areas must be maintained in a manner that:

- Does not create safety hazards

- Does not obstruct access, walkways, or egress

- Does not contribute to property damage or maintenance issues

- Does not create conditions visible from common areas that negatively impact the condition or appearance of the property

Permitted use of these areas is limited to normal residential purposes, including appropriate outdoor furniture. These areas may not be used for general storage.

The following are prohibited unless otherwise approved in writing:

- Storage of excessive or non-functional personal items

- Accumulation of trash, debris, or discarded materials

- Storage of items that create fire hazards or block access or egress

- Hanging, attaching, or installing items (including but not limited to tarps, screens, or fixtures) that alter the structure or create maintenance or safety concerns

- Conditions that create safety risks, interfere with maintenance, or impact other residents

Management may require removal or correction of any non-compliant items or conditions within a specified timeframe provided in written notice.

Conditions that present an immediate risk to safety, access, or property may be corrected or removed without prior notice, as permitted by law.

Failure to comply may result in lease enforcement actions, including but not limited to:

- Notices of non-compliance

- Charges for removal, cleanup, or remediation

- Additional enforcement actions, up to and including termination of tenancy, as permitted by law

Residents may be held financially responsible for any costs associated with correcting violations.

All rules are applied using consistent, written standards and enforced uniformly in accordance with applicable laws.

Ownership is responsible for maintaining the premises in a habitable condition, including addressing pest infestations not caused by resident actions or conditions, in accordance with applicable law.

The unit is considered to be free of active infestation at the time of move-in unless otherwise documented.

Residents are responsible for:

- Maintaining the unit in a clean and sanitary condition at all times

- Promptly reporting pest activity upon first notice

- Cooperating fully with all inspection, treatment, and follow-up services

- Preparing the unit as required for pest control treatment, including compliance with all preparation instructions

Residents must provide access to the unit for inspection and treatment as required under the lease and applicable law.

Failure to report pest activity in a timely manner may result in increased severity of infestation and may result in resident responsibility for associated treatment costs.

Failure to properly prepare the unit or provide required access may result in:

- Delayed or ineffective treatment

- Additional service charges

- Re-treatment costs

If a resident fails to comply with preparation or access requirements, management may proceed with necessary treatment or corrective action to protect the property and surrounding units. Any associated costs may be charged to the resident as permitted by the lease and applicable law.

Residents may be held financially responsible for pest-related treatment, re-treatment, or damage when infestations are determined to be caused or contributed to by:

- Unsanitary conditions

- Failure to report issues

- Failure to comply with preparation or access requirements

In multi-unit properties, pest control is a coordinated process. Failure to cooperate may impact neighboring units and may result in additional enforcement actions.

Failure to comply with pest control requirements may result in lease enforcement actions, including but not limited to notices of non-compliance, charges, or other remedies as permitted under the lease and applicable law.

Residents must not engage in or permit conduct on or about the premises that materially affects the health, safety, or peaceful enjoyment of the property by other residents, occupants, or the surrounding community.

Residents are responsible for the conduct of all occupants, guests, and invitees.

Lease enforcement actions are based on verified lease violations and documented conduct that directly impacts the property, its operations, or the health, safety, or peaceful enjoyment of others.

Such conduct may include, but is not limited to:

- Activities that threaten or endanger persons or property

- Conduct that disrupts the quiet enjoyment of other residents

- Damage to property or interference with property operations

Police contact, presence, or reports alone do not constitute a lease violation and will not be used as the sole basis for enforcement.

However, documented conduct, including conduct that may also violate applicable laws, may result in lease enforcement action when it materially impacts the property or other residents.

Enforcement is based on behavior and its impact on the property or community, not solely on the existence of a criminal charge, arrest, or police involvement.

The occurrence of criminal activity on or near the property does not, by itself, establish responsibility of the property owner or management.

Residents are expected to comply with all applicable laws and to reasonably cooperate with lawful safety measures, investigations, or corrective actions related to the property.

Failure to comply with lease obligations related to conduct, safety, or cooperation may result in enforcement actions, including notices of non-compliance or other remedies as permitted under the lease and applicable law.

Maintenance Requests

Residents must promptly report all maintenance issues through the designated system at: www.505hpm.com.

This system is the official and required method for submitting maintenance requests and ensures proper documentation, tracking, and response.

Non-emergency maintenance requests must be submitted through the resident portal or other approved system. Requests submitted through non-approved channels (including verbal notice, text messages, or informal communication) will not be considered received.

Ownership is responsible for addressing maintenance conditions that materially affect habitability within a reasonable timeframe, as defined by applicable law and the nature of the issue.

Failure to properly submit a maintenance request through the designated system may result in delays. Management is not responsible for delays or damages resulting from failure to follow required reporting procedures.

Emergency Maintenance

Emergency issues must be reported immediately through the designated emergency contact method provided by management.

An emergency is defined as a condition that poses an immediate risk to health, safety, or significant property damage.

Examples of emergencies may include:

- Active water leaks or flooding

- Loss of heat in extreme weather conditions

- Electrical hazards or exposed wiring

- Fire or life-threatening conditions

In situations involving immediate danger, criminal activity, or threats to personal safety, residents must contact 911 or appropriate emergency services. Property management does not provide emergency response services.

Misuse of emergency reporting for non-emergency issues may result in additional charges or enforcement action.

Access and Cooperation

Residents must provide access to the unit for maintenance, inspections, and repairs as required by the lease and applicable law.

Failure to provide access, comply with scheduling requirements, or cooperate with maintenance efforts may result in:

- Delays in service

- Additional service charges

- Rescheduling fees

- Lease enforcement action

If access is not provided and the condition presents a risk to the property or other units, management may take necessary action to address the issue as permitted by law.

Resident Responsibilities

Residents are responsible for:

- Promptly reporting maintenance issues upon discovery

- Taking reasonable steps to prevent further damage where possible

- Following all instructions related to access, scheduling, and preparation

Failure to report maintenance issues in a timely manner may result in increased damage and may be considered a lease violation.

Residents may be held financially responsible for damages resulting from:

- Delayed reporting

- Negligence

- Failure to follow maintenance procedures

Limitations of Service

Maintenance services are limited to property-related repairs and systems covered under the lease.

Management does not provide:

- Emergency response services

- Personal property repairs

- Services unrelated to the property or its systems

Parking Use and Authorization

Parking is permitted only in designated areas and must comply with all posted signage, community rules, and lease requirements.

Parking may be assigned or unassigned depending on the property. Residents must park only in areas specifically authorized by management.

Parking availability is not guaranteed unless expressly stated in the lease.

Vehicle Requirements

All vehicles must be:

- Operable

- Properly registered

- Displaying valid license plates

- In compliance with all applicable laws

Vehicles must be in regular use and maintained in a condition that does not create a safety risk or visual blight.

Prohibited Vehicles and Conditions

The following are prohibited unless otherwise approved in writing:

- Unauthorized or unregistered vehicles

- Inoperable or abandoned vehicles

- Expired registration or invalid plates

- Vehicles parked outside designated or assigned areas

- Vehicles creating safety hazards or blocking access, fire lanes, or emergency routes

- Storage of vehicles not in regular use

The following vehicle types may be restricted or prohibited:

- Commercial vehicles

- Oversized vehicles

- Trailers, recreational vehicles (RVs), or equipment

Resident and Guest Responsibility

Residents are responsible for all vehicles associated with their household, including those of occupants, guests, and invitees.

Violations caused by guests or other associated parties will be treated as resident violations.

Enforcement and Removal

Vehicles in violation may be subject to towing, booting, or removal at the vehicle owner’s expense in accordance with applicable law and posted policies.

Vehicles that create immediate safety hazards or block access may be removed without prior notice, as permitted by law.

Management may require vehicle registration and may enforce limits on the number of vehicles per household as defined in the lease or community rules.

Limitations of Responsibility

Management is not responsible for loss of or damage to vehicles, including those resulting from theft, vandalism, accidents, or towing/removal actions conducted in compliance with applicable law.

Parking areas are provided for convenience only and do not create a bailment or guarantee of vehicle security.

Uniform Enforcement

All parking rules are enforced uniformly across all residents and guests in accordance with applicable laws.

Resident Responsibility for Damage

Residents are responsible for any damage to the unit or property beyond normal wear and tear resulting from:

- Negligence

- Misuse or abuse

- Failure to properly maintain the premises

- Failure to report maintenance issues in a timely manner

- Actions of occupants, guests, or invitees

Residents are also responsible for taking reasonable steps to prevent further damage once a condition is known or should reasonably have been known.

Normal Wear and Tear vs. Damage

Normal wear and tear refers to the expected and gradual deterioration of the property from ordinary, intended use over time.

Normal wear and tear does not include damage resulting from:

- Neglect or lack of maintenance

- Improper use or misuse

- Accidents or preventable incidents

- Failure to report known issues

Examples of Damage Beyond Normal Wear and Tear

The following are examples of conditions that may be considered damage and not normal wear and tear:

- Holes, large dents, or unauthorized alterations to walls or surfaces

- Broken fixtures, appliances, or components resulting from misuse

- Excessive stains, burns, or damage to flooring, carpet, or surfaces

- Damage caused by pets, pests, or unsanitary conditions

- Water damage resulting from failure to report leaks or issues

- Missing, removed, or damaged fixtures, hardware, or appliances

These examples are not exhaustive and are provided for illustrative purposes.

Inspection and Documentation

Management may conduct inspections as permitted by the lease and applicable law to assess property condition, identify maintenance needs, and document damage.

Condition at move-in and move-out may be documented through inspections, reports, photographs, or other records.

Charges and Cost Recovery

Costs associated with damage beyond normal wear and tear may be assessed and charged to the resident in accordance with the lease agreement and applicable law.

Charges may be applied during tenancy or after move-out based on:

- Inspection findings

- Vendor evaluations or invoices

- Documented condition of the property

Residents may be billed for the full cost of repair, replacement, or remediation necessary to restore the property to its prior condition, subject to applicable law.

Definition of Normal Wear and Tear

Normal wear and tear refers to the gradual and expected deterioration of the property that occurs through ordinary, intended, and reasonable use of the premises over time, without negligence, misuse, accident, or abuse.

Normal wear and tear results from living in the property—not from damage, neglect, or failure to maintain the unit.

Examples of Normal Wear and Tear

Examples of normal wear and tear may include:

- Minor carpet wear or traffic patterns from typical use

- Fading or minor scuffing of paint

- Slight loosening of fixtures or hardware from normal use

- Minor nail holes or small wall marks consistent with ordinary residential use

These examples are illustrative and not exhaustive.

Conditions That Are Not Normal Wear and Tear

Normal wear and tear does not include conditions resulting from:

- Neglect or lack of maintenance

- Misuse or improper use

- Accidents or preventable damage

- Excessive or abnormal use

- Failure to report known or observable maintenance issues

Examples of Damage Beyond Normal Wear and Tear

The following are examples of conditions that exceed normal wear and tear:

- Excessive stains, burns, or damage to flooring or carpet

- Large holes, significant wall damage, or unauthorized alterations

- Broken fixtures, appliances, or components resulting from misuse

- Strong odors, excessive dirt, or conditions requiring abnormal cleaning

- Damage resulting from failure to report maintenance issues in a timely manner

These examples are not exhaustive and may vary based on the condition and use of the property.

Cleaning and Restoration Standards

Cleaning or restoration required to return the unit to a condition consistent with its condition at move-in, excluding normal wear and tear, may be considered damage.

Excessive cleaning, deodorization, or remediation beyond standard turnover may be charged to the resident.

Determination of Condition

Determinations regarding normal wear and tear versus damage are based on:

- Documented condition of the unit at move-in and move-out

- Duration and nature of occupancy

- Severity, extent, and cause of the condition

- Whether the condition could have been prevented through reasonable care

All determinations are made using consistent criteria in accordance with the lease agreement and applicable law.

Resident Responsibility

Residents are responsible for replacing standard, accessible lightbulbs within the unit during the tenancy.

Standard lightbulbs include bulbs located in interior fixtures that can be safely accessed without the use of ladders, tools, or specialized equipment.

Residents are responsible for maintaining functional lighting within the unit and replacing burned-out bulbs as needed.

Ownership Responsibility

Ownership is responsible for:

- Repair or replacement of lighting fixtures

- Electrical wiring or system-related issues

- Lighting located in areas not safely accessible to residents

- Specialty, integrated, or non-standard lighting systems not designed for routine bulb replacement

Limitations on Resident Responsibility

Residents are not required to replace bulbs in locations that:

- Require ladders or climbing

- Require tools or disassembly of fixtures

- Present a safety risk

Maintenance Requests and Service Charges

If a maintenance request is submitted for a lighting issue determined to be a burned-out bulb within a resident-responsible area, a service charge may be assessed in accordance with the lease agreement.

If the issue is determined to be related to electrical failure, wiring, or fixture malfunction, it will be addressed as a maintenance issue at no charge to the resident.

Move-In Condition

All lightbulbs are expected to be functional at the time of move-in. Residents are responsible for ongoing replacement during the tenancy.

Safety Requirement

Residents must maintain adequate lighting within the unit. Failure to maintain functional lighting that creates a material safety concern may be considered a lease violation.

Ownership Responsibility

Ownership is responsible for installing and maintaining smoke detectors in compliance with applicable building codes and life-safety regulations.

Smoke detectors are required life-safety devices and must remain operational at all times.

Resident Responsibilities

Residents are responsible for:

- Not disabling, removing, covering, or tampering with any smoke detector

- Immediately reporting any malfunction, damage, chirping, or non-functioning unit

- Replacing batteries as needed during tenancy where applicable

- Maintaining clear and unobstructed access to smoke detectors for inspection, testing, and maintenance

Residents are responsible for maintaining battery power in all battery-operated or battery-backup smoke detectors.

Prohibited Conduct

Residents must not:

- Remove or disconnect smoke detectors

- Remove or disable batteries

- Interfere with or alter the operation of any smoke detector

- Attempt to repair, replace, or modify any smoke detector

All repairs, replacements, or servicing must be performed by management or authorized personnel.

Maintenance and Reporting

Any smoke detector that is not functioning properly must be reported immediately through the designated maintenance system.

Failure to report a malfunctioning detector or failure to maintain required battery power may result in lease enforcement action.

Safety and Liability

Smoke detectors are critical safety devices intended to reduce the risk of injury, death, or property loss.

Any action or inaction that interferes with the proper operation of a smoke detector may be considered a serious lease violation.

Residents may be held responsible for damages, injuries, or losses resulting from:

- Tampering with or disabling smoke detectors

- Failure to maintain required battery power

- Failure to report known issues in a timely manner

Inspection and Testing

Management may conduct inspections and testing of smoke detectors as permitted by the lease and applicable law to ensure compliance with life-safety requirements.

Residents must cooperate with all inspection and testing requirements.

Reporting Requirements

Residents must immediately report any plumbing issues upon discovery, including but not limited to:

- Dripping or leaking faucets

- Running or malfunctioning toilets

- Leaks under sinks, behind fixtures, or from appliances

- Water intrusion, moisture, or visible signs of water damage

Even minor leaks or plumbing issues can result in significant property damage if not addressed promptly.

Failure to report a plumbing issue immediately upon discovery may result in increased damage and may be considered a lease violation.

Emergency Conditions

Active leaks, flooding, or ongoing water intrusion must be treated as emergency maintenance and reported immediately using the designated emergency contact method.

An emergency includes any condition where water is actively escaping, accumulating, or causing damage to the unit or surrounding areas.

Resident Responsibilities

Upon becoming aware of a plumbing issue, residents are responsible for taking reasonable steps to prevent further damage, which may include:

- Shutting off water supply where safely accessible

- Containing or minimizing the spread of water

- Discontinuing use of affected fixtures, appliances, or systems

Residents must not ignore or continue using plumbing fixtures that are leaking or malfunctioning.

Ownership Responsibility

Ownership is responsible for repairing plumbing systems and components not caused by:

- Resident negligence

- Misuse or improper use

- Failure to report known or observable issues

Access and Cooperation

Residents must provide access for inspection, mitigation, and repair as required by the lease and applicable law.

Failure to provide access or cooperate with repair efforts may result in:

- Increased damage

- Additional service charges

- Lease enforcement action

Liability for Damage

Residents may be held financially responsible for damages resulting from:

- Delayed or failure to report plumbing issues

- Failure to take reasonable steps to prevent further damage

- Continued use of known defective or leaking fixtures

- Negligence or misuse

Resident Responsibility

Residents are responsible for replacing HVAC air filters at regular intervals during tenancy, as specified in the lease agreement.

Unless otherwise stated in the lease, air filters must be replaced on a routine basis, typically every 30 to 90 days, depending on system use, occupancy, pets, and environmental conditions.

Residents are responsible for locating all applicable filters within the unit and ensuring filters are properly installed, maintained, and replaced as required.

Maintenance Requirements

Air filters must be maintained in clean and functional condition at all times.

Failure to properly maintain air filters may result in:

- Restricted airflow and reduced system performance

- Increased energy consumption

- System overheating or component failure

- Premature wear or damage to HVAC equipment

Residents must not operate the HVAC system without a properly installed air filter.

Service Requests and Charges

If a maintenance request is submitted and the issue is determined to be caused by a dirty, missing, or improperly installed air filter, a service charge may be applied in accordance with the lease agreement.

Repeated service calls related to improper filter maintenance may result in additional charges or lease enforcement action.

Ownership Responsibility

Ownership is responsible for maintaining HVAC systems in working condition, except where damage or performance issues are caused by:

- Resident neglect

- Misuse or improper operation

- Failure to perform required air filter maintenance

Limitations and Safety

Residents are not responsible for filter replacement in locations that are not safely or reasonably accessible.

Any inaccessible or unknown filter locations must be reported to management promptly.

Liability for Damage

Residents may be held financially responsible for HVAC damage, service calls, or reduced system performance resulting from:

- Failure to replace filters as required

- Use of incorrect or incompatible filters

- Operating the system without a filter

- Improper installation of filters

General Use Requirements

Use of incense, candles, or other open flame devices is permitted only when conducted in a safe, controlled, and responsible manner, and in compliance with lease provisions and applicable fire safety standards.

Open flame items must never be left unattended and must be fully extinguished after each use.

Prohibited and Unsafe Use

Residents must not use open flame items in any manner that creates a fire hazard or risk to the unit, building, or occupants.

Prohibited or unsafe conditions include, but are not limited to:

- Leaving open flame items unattended

- Placing open flame items near flammable materials

- Using open flame items in enclosed or poorly ventilated areas

- Allowing excessive smoke, soot, or residue to accumulate

- Any use that triggers or interferes with life-safety systems

Resident Responsibility

Residents are responsible for ensuring that use of open flame items does not:

- Create fire hazards

- Produce excessive smoke, soot, or residue

- Result in persistent or disruptive odors

- Damage walls, ceilings, fixtures, or finishes

- Interfere with the safety or quiet enjoyment of others

Residents are responsible for the conduct of all occupants, guests, and invitees in connection with the use of open flame items.

Damage and Liability

Residents are responsible for any damage resulting from the use or misuse of open flame items, including but not limited to:

- Smoke or soot damage

- Lingering odors requiring cleaning or remediation

- Residue or staining on walls, ceilings, or fixtures

- Fire-related damage

Residents may be held financially responsible for all repair, cleaning, deodorization, or remediation costs resulting from such use.

Safety Devices

Residents must not disable, interfere with, or tamper with smoke detectors or other safety devices in connection with the use of incense, candles, or similar items.

Any interference with life-safety systems may be considered a serious lease violation.

Enforcement and Restrictions

Conditions that present a fire or safety risk may require immediate correction or discontinuation of use, as permitted by the lease and applicable law.

Repeated misuse, unsafe use, or failure to comply with safety requirements may result in lease enforcement action.

Reasonable Accommodations

Reasonable accommodation requests related to religious or disability-related practices will be considered in accordance with applicable law; however, all uses must comply with applicable safety standards.

Permitted Guest Use

Residents may have guests for reasonable periods of time, provided such use does not violate lease terms, occupancy limits, or applicable laws.

Guest use must remain incidental to the resident’s primary occupancy of the unit.

Guest Stay Limits

Guests staying beyond the following limits will be considered unauthorized occupants:

- More than fourteen (14) consecutive days

- More than thirty (30) cumulative days within any twelve (12) month period

Residents must notify management in writing of any guest expected to approach or exceed these limits.

Unauthorized Occupancy

Any individual residing in the unit beyond the permitted timeframes must submit an application and be approved as a tenant prior to continued occupancy.

Occupancy determinations are based on actual use of the premises, not solely how an individual is described by the resident.

Indicators of Residency

Indicators that a guest may be considered an occupant include, but are not limited to:

- Receiving mail or deliveries at the unit

- Keeping personal belongings on a continuous basis

- Regular or frequent overnight presence

- Use of keys, access devices, or security codes

- Representing the unit as a primary residence

These indicators are considered collectively and not in isolation.

Resident Responsibility

Residents are responsible for the conduct of all guests and are liable for any:

- Damage to the property

- Disturbances or disruptions

- Violations of the lease or community rules

Guests must comply with all lease terms and community standards.

Prohibited Use

Subletting, short-term rentals, or allowing any person to occupy the unit in exchange for compensation is strictly prohibited unless expressly authorized in writing by management.

Enforcement

Failure to disclose extended guest stays or allowing unauthorized occupants to reside in the unit may be considered a lease violation and may result in enforcement action, including:

- Requirement to remove the unauthorized occupant

- Additional charges as permitted under the lease

- Further enforcement actions as allowed by law

Uniform Application

All guest policies are applied uniformly across all residents in accordance with applicable federal, state, and local fair housing laws.

Lawful Possession

Residents must comply with all applicable federal, state, and local laws regarding the possession, storage, and use of firearms.

Nothing in this policy is intended to restrict or interfere with the lawful possession of firearms.

Safe Handling and Storage

Residents are responsible for ensuring that firearms are handled, stored, and secured in a manner that:

- Prevents unauthorized access

- Minimizes risk to persons and property

- Complies with all applicable laws and safety standards

Residents are responsible for the conduct of all occupants, guests, and invitees with respect to firearm possession, storage, and use.

Prohibited Conduct

The following conduct is strictly prohibited:

- Threatening, endangering, or intimidating others

- Brandishing or displaying firearms in a manner that causes fear, disruption, or alarm

- Negligent, reckless, or unsafe handling of firearms

- Discharging firearms on the premises, except where expressly permitted by law

- Use or display of firearms in common areas in a manner that creates a safety concern

Impact on Property and Community

Any use, handling, or storage of firearms that interferes with the safety, health, or peaceful enjoyment of the premises by others may be considered a lease violation.

Enforcement is based on conduct and its impact on the property or community, not solely on lawful possession.

Enforcement and Safety Response

Conduct involving firearms that presents an immediate or credible risk to persons or property may result in immediate lease enforcement action, as permitted by the lease and applicable law.

Residents must comply with lawful directives related to safety and property operations.

Resident Responsibility

Residents are solely responsible for compliance with all applicable laws and for any consequences resulting from improper, unsafe, or unlawful use or storage of firearms.

Residents may be held responsible for any damage, injury, or disturbance caused by firearms-related conduct.

Prohibited Activity

The manufacture, distribution, or use of illegal controlled substances on or about the premises is strictly prohibited.

This policy applies to residents, occupants, and guests. Residents are responsible for ensuring that no prohibited activity occurs within the unit or on the premises.

Behavior-Based Enforcement

Lease enforcement actions are based on verified and documented conduct that directly impacts the property, its operations, or the health, safety, or peaceful enjoyment of others.

Enforcement is based on behavior and its impact, not solely on allegations, suspicion, or unverified reports.

Prohibited Conduct

Prohibited conduct includes, but is not limited to:

- Manufacture or distribution of illegal substances

- Use of illegal controlled substances

- Activities that create safety risks or hazards

- Conditions that result in property damage

- Odors or residue that interfere with neighboring units or common areas

Resident Responsibility

Residents are responsible for the conduct of all occupants, guests, and invitees and may be held accountable for violations associated with their unit.

Failure to prevent or report prohibited activity may result in lease enforcement action.

Enforcement and Immediate Risk

Any verified drug-related activity that threatens the health, safety, or peaceful enjoyment of the premises may result in lease enforcement, up to and including termination, in accordance with applicable law.

Conduct involving illegal substances that presents an immediate or credible risk to persons or property may result in immediate enforcement action as permitted by the lease and applicable law.

Lawful Use and Property Impact

Nothing in this policy is intended to prohibit lawful conduct permitted under federal, state, or local law.

However, any activity—whether lawful or unlawful—that results in:

- Safety risks

- Property damage

- Persistent odors

- Interference with other residents

may be considered a lease violation and subject to enforcement action.

Ownership Responsibility (Common Areas)

Ownership is responsible for maintaining common areas of the property in a reasonably safe condition, including snow and ice removal, in accordance with applicable law and lease provisions.

Snow and ice removal in common areas is performed within a reasonable timeframe following accumulation, taking into account:

- Severity and duration of weather conditions

- Ongoing precipitation or active storm conditions

- Contractor availability and scheduling

- Safety considerations

Snow and ice conditions may remain present and hazardous during and immediately after active weather events.

Resident Responsibility (Assigned Areas)

Residents are responsible for removing snow and ice from areas exclusively assigned to their unit, including but not limited to:

- Private walkways

- Entryways or steps

- Patios or balconies (where applicable)

- Assigned driveways or parking areas (if applicable)

Assigned areas must be cleared within a reasonable time after accumulation to maintain safe access and prevent hazardous conditions.

Standards of Maintenance

Residents must:

- Keep assigned areas reasonably clear of snow and ice

- Apply appropriate materials (such as ice melt) where necessary to reduce hazards

- Maintain safe access to entrances and exits

Residents must not:

- Allow excessive accumulation to remain

- Block walkways, access points, or drainage paths

- Interfere with snow removal operations

Reporting Requirements

Residents are responsible for promptly reporting hazardous conditions in common areas, including:

- Excessive ice buildup

- Unsafe accumulation

- Conditions that may present a risk to persons or property

Assumption of Risk and Use

Use of walkways, parking areas, and exterior surfaces during winter conditions involves inherent risk.

Residents and guests are expected to exercise reasonable care and caution during snow and ice conditions.

Enforcement and Liability

Failure to:

- Maintain assigned areas

- Report known hazardous conditions

- Comply with snow and ice removal requirements

may result in lease enforcement action and may impact resident responsibility in the event of injury, damage, or related claims, to the extent permitted by law.

Proper Use of Plumbing Systems

Residents must use all plumbing fixtures in a reasonable and proper manner and must not introduce materials that may cause blockages, backups, or damage.

Toilets and drains are designed for normal human waste and standard toilet paper only.

Prohibited Materials

The following items must not be flushed or introduced into plumbing systems, including toilets, sinks, or drains:

- Wipes of any kind, including those labeled “flushable”

- Paper towels or similar products

- Feminine hygiene products

- Excessive hair or hygiene materials

- Grease, oils, or food waste

- Any foreign or non-dissolvable materials

Ownership Responsibility

Ownership is responsible for maintaining plumbing systems in working condition, except where issues are caused by:

- Resident misuse or improper use

- Negligence

- Failure to report known or observable issues

Resident Responsibility and Costs

Residents are responsible for costs associated with clearing blockages or repairing damage when determined to be caused by improper use, misuse, or negligence.

Determinations may be based on:

- Vendor findings or reports

- Service technician observations

- Physical evidence of improper materials

- Maintenance history or repeated incidents

Reporting Requirements

Residents must immediately report:

- Slow drains

- Gurgling sounds or drainage issues

- Backups or overflows

- Any signs of clogging or restricted flow

Delay in reporting may result in increased damage and may be considered a lease violation.

Prevention and Mitigation

Residents must take reasonable steps to prevent further damage once a blockage or issue is known or should reasonably have been known, including:

- Discontinuing use of affected fixtures

- Avoiding repeated flushing or drainage attempts

- Not attempting improper or unsafe clearing methods

Multi-Unit Impact and Liability

Plumbing blockages may affect multiple units and may result in significant property damage.

Residents may be held responsible for damages to their unit or other units when a blockage is determined to originate from their use or misuse of the plumbing system.

Repeated Violations

Repeated or continued improper use of plumbing systems after notice may result in:

- Additional service charges

- Increased enforcement measures

- Lease violation and enforcement action

General Compliance Requirement

Residents are required to comply with all lease provisions, community rules, and policies, and must conduct themselves in a manner that does not interfere with the safety, health, or peaceful enjoyment of the premises by others.

Unlisted Conduct

Not all prohibited conduct or conditions may be specifically listed in this document.

Any behavior, condition, or activity that:

- Creates a material risk to persons or property

- Interferes with property operations

- Disrupts the peaceful enjoyment of other residents

- Impacts the safety, habitability, or integrity of the premises

may be subject to lease enforcement, whether or not specifically identified in this handbook.

Operational Discretion

505 Housing Property Management reserves the right to interpret and apply lease provisions, policies, and community rules in a reasonable, objective, and fact-based manner, taking into account:

- The specific circumstances of each situation

- The severity and frequency of the conduct

- The impact on persons, property, and operations

- Applicable legal and regulatory requirements

Consistency of Enforcement

Policies and enforcement actions are applied consistently and in accordance with applicable federal, state, and local laws, including fair housing requirements.

Enforcement decisions are based on documented facts and observed conditions, not on personal characteristics or subjective factors.

No Waiver of Rights

Failure to enforce any lease provision, policy, or rule at any time does not constitute:

- A waiver of the right to enforce such provision in the future

- A modification of lease terms

- Consent to continued or repeated violations

Cumulative Enforcement Rights

Enforcement actions may be cumulative.

Management reserves the right to take any action permitted under the lease or applicable law, including:

- Issuing notices

- Assessing applicable charges

- Requiring corrective action

- Pursuing lease enforcement remedies

based on the nature and severity of the violation.

Purpose of References

The following legal references are provided for general informational purposes only and are not intended to constitute legal advice or a complete, current, or exhaustive statement of applicable law.

Applicable Laws and Regulations

505 Housing Property Management operates in accordance with applicable federal, state, and local housing laws, including but not limited to:

- Fair Housing Act (42 U.S.C. § 3601–3619)

- New Mexico Human Rights Act

- Albuquerque Source of Income Ordinance

- New Mexico Uniform Owner-Resident Relations Act (UORRA)

- Applicable HUD regulations and guidance

No Reliance / Informational Nature

These references are provided solely for general awareness.

Residents, applicants, and third parties must not rely on this document as a substitute for:

- Legal advice

- Statutory interpretation

- Regulatory guidance

Laws, regulations, and interpretations may change and may vary based on specific facts, circumstances, and jurisdictional requirements.

Governing Documents Control

Nothing in this document is intended to:

- Modify, expand, or limit applicable law

- Alter the terms of any lease agreement

- Override the Company’s written rental criteria or policies

All application decisions, tenancy matters, and enforcement actions are governed by:

- The executed lease agreement

- Written rental criteria

- Formally adopted policies

- Applicable law

In the event of any inconsistency, these governing documents shall control.

Operational Interpretation and Updates

505 Housing Property Management reserves the right to interpret, apply, and update its policies, procedures, and operational practices as necessary to:

- Maintain legal compliance

- Reflect changes in applicable law

- Address operational requirements

Application of laws and policies may require case-by-case evaluation based on specific facts and circumstances.

No Creation of Additional Rights

No part of this document is intended to create:

- Independent legal rights

- Additional obligations

- Grounds for reliance or claims

beyond those established in the lease agreement and applicable law.

Severability

If any portion of this document is determined to be invalid, unenforceable, or inconsistent with applicable law, such determination shall not affect the validity or enforceability of the remaining provisions.

Non-Discrimination and Fair Housing Compliance

All policies, criteria, and enforcement actions are applied consistently and in accordance with applicable federal, state, and local fair housing and non-discrimination laws.

Decisions are based on objective, documented criteria and not on any protected characteristic.