Please report maintenance issues in your resident portal. Staff will respond during the next business day.
Please report maintenance issues in your resident portal. Staff will respond during the next business day.
This page outlines the rental qualification standards used to evaluate applications for properties managed by 505 Housing Property Management in Albuquerque. These standards are designed to ensure consistent, objective, and legally compliant evaluation of all applicants and may include, but are not limited to, income requirements, credit history, rental history, and background screening.
All applications are evaluated using consistent, written criteria in accordance with applicable federal, state, and local fair housing laws. These guidelines are provided for informational purposes only and do not guarantee approval. Final approval decisions are based on verified application information, required supporting documentation, and compliance with established rental criteria, and incomplete, inaccurate, or unverifiable information may result in denial.
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All applications are evaluated using consistent, written criteria that are applied uniformly to every applicant in accordance with applicable federal, state, and local fair housing laws.
Qualification is based on objective evaluation of verified information to determine an applicant’s ability to meet the financial obligations of the lease.
Evaluation includes, but is not limited to:
- Income and income stability
- Credit history and payment patterns
- Rental history
- Screening results
All required qualification standards must be met. Meeting individual criteria does not guarantee approval.
Applicants must demonstrate the financial ability to meet rental obligations.
Income is evaluated based on gross, verifiable income to determine an applicant’s ability to consistently meet the financial obligations of the lease.
Income evaluation includes:
- Total gross monthly income
- Stability and continuity of income
- Source and reliability of income
Income guidelines are as follows:
- Market applicants: A combined gross monthly income of approximately 2.5 to 3 times the monthly rent is generally required
- Voucher applicants: Income is evaluated based on the applicant’s required portion of rent in accordance with applicable housing assistance program guidelines
All lawful sources of income are considered in accordance with applicable fair housing and source of income laws.
Income must be verifiable. Acceptable verification may include, but is not limited to:
- Pay stubs
- Employer verification
- Benefit statements
- Tax documentation
- Other supporting financial records
Additional documentation may be required during the application review process.
Meeting income guidelines does not guarantee approval.
Participation in housing assistance programs is recognized as a lawful source of income in accordance with applicable laws.
Applicants utilizing vouchers are evaluated using the same written screening criteria applied to all applicants, including income (based on the applicant’s portion), credit history, rental history, and background screening.
Approval is contingent upon:
- Meeting all established rental qualification standards
- Compliance with applicable housing assistance program requirements
- Completion of all required documentation and verification processes
Applicants are responsible for:
- Providing accurate and complete information
- Coordinating with the applicable housing authority
- Completing all required steps within program timelines
Processing timelines may vary due to third-party requirements, including housing authority procedures, inspections, and approvals.
Credit history is reviewed as part of the application to assess an applicant’s financial responsibility and payment behavior.
Evaluation may include, but is not limited to:
- Payment history and patterns
- Housing-related debt, including unpaid rent, lease balances, or collections
- Outstanding financial obligations
- Credit utilization and overall credit profile
Greater weight may be given to:
- Housing-related debt or collections
- Repeated patterns of late or missed payments
- Recent adverse credit activity
Credit score alone is not the sole determining factor; however, credit history must demonstrate a pattern of responsible financial behavior.
The following may negatively impact eligibility:
- Unpaid housing-related collections or landlord debt
- Patterns of non-payment or chronic delinquency
- Recent significant adverse credit events
All credit evaluations are conducted using consistent, written criteria in accordance with applicable laws.
Eviction history is reviewed as part of the application to assess prior lease performance and compliance.
Evaluation may include, but is not limited to:
- Number of eviction filings and/or judgments
- Recency of eviction-related activity
- Whether outstanding balances, judgments, or landlord debt remain unpaid
- Patterns of lease violations or non-compliance
Greater weight may be given to:
- Recent eviction filings or judgments
- Unresolved or unpaid housing-related debt
- Repeated eviction-related activity or lease violations
The following may negatively impact eligibility:
- Recent eviction filings or judgments
- Unpaid eviction-related balances or landlord debt
- Patterns of non-compliance with lease terms
All eviction evaluations are conducted using consistent, written criteria in accordance with applicable laws.
Occupancy is determined based on reasonable standards, applicable local codes, health and safety considerations, and property-specific limitations.
As a general guideline:
- Two (2) persons per bedroom is considered a reasonable standard for occupancy
Occupancy may vary based on factors including, but not limited to:
- Unit size and square footage
- Bedroom size and layout
- Overall unit configuration
- Age of occupants
- Health and safety considerations
Occupancy determinations are made using consistent, written criteria and are applied uniformly in compliance with applicable federal, state, and local fair housing laws.
Applicants are expected to provide up to 24 months of verifiable rental history, where available.
Rental history is reviewed to assess prior lease performance, payment behavior, and compliance with rental obligations.
Evaluation may include, but is not limited to:
- Payment history and timeliness
- Compliance with lease terms
- Care and condition of the property
- Landlord or property manager references, where available
Greater weight may be given to:
- Verified landlord or property manager references
- Consistent on-time payment history
- Demonstrated compliance with lease obligations
If traditional rental history is unavailable, alternative housing history may be considered. This may include:
- Institutional housing providers
- Verified housing-related references
- Other verifiable residency arrangements
The following may negatively impact eligibility:
- Patterns of late or missed rent payments
- Lease violations or non-compliance
- Property damage or neglect
- Unpaid balances owed to current or prior housing providers
All rental history evaluations are conducted using consistent, written criteria in accordance with applicable laws.
Criminal history may be considered as part of the application review in accordance with applicable federal, state, and local laws.
All criminal history evaluations are conducted using an individualized assessment and consistent, written criteria.
Evaluation may include, but is not limited to:
- Nature and severity of the offense
- Time elapsed since the offense
- Evidence of rehabilitation
- Relevance of the conduct to the safety of residents, staff, or property
Criminal history is evaluated based on whether the conduct demonstrates a risk to persons or property.
Arrest records alone are not considered a sufficient basis for denial.
Criminal history does not automatically result in denial; however, certain offenses may negatively impact eligibility if they are determined to pose a demonstrable risk to resident safety or property.
All evaluations are conducted in compliance with applicable fair housing laws and guidance.
Drug-related criminal history may be considered as part of the application review in accordance with applicable laws.
All evaluations are conducted using an individualized assessment and consistent, written criteria.
Evaluation may include, but is not limited to:
- Nature and severity of the offense
- Recency of the activity
- Evidence of rehabilitation
- Relevance to the health, safety, and welfare of residents or the property
Criminal activity involving the illegal manufacture or distribution of controlled substances, or current illegal drug use, may result in denial where such conduct is determined to pose a direct threat to resident safety or property.
Drug-related history does not automatically result in denial; however, certain activity may negatively impact eligibility if it demonstrates a risk to persons or property.
All evaluations are conducted in compliance with applicable federal, state, and local laws.
Criminal history involving violent conduct is evaluated as part of the application review where it may indicate a potential risk to the safety of residents, staff, or property.
All evaluations are conducted using an individualized assessment and consistent, written criteria.
Evaluation may include, but is not limited to:
- Nature and severity of the offense
- Time elapsed since the incident
- Evidence of rehabilitation
- Relevance of the conduct to the safety of persons or protection of property
Greater weight may be given to:
- Recent violent offenses
- Severe or repeated violent conduct
- Behavior that indicates a risk of harm to others
Violent criminal history does not automatically result in denial; however, offenses that are determined to pose a direct threat to the safety of persons or property may result in denial.
All evaluations are conducted in compliance with applicable federal, state, and local laws.
Public court records may be reviewed as part of the screening process to verify information and assess factors relevant to tenancy.
This review may include, but is not limited to:
- Prior evictions
- Judgments related to housing or financial obligations
- Criminal history, as outlined in the applicable sections above
Court records are evaluated based on:
- Relevance to lease performance and financial responsibility
- Recency of the activity
- Potential impact on resident safety or property protection
Not all court records will impact eligibility. Only records that are determined to be relevant to tenancy obligations, financial responsibility, or safety considerations may be considered.
All evaluations are conducted using consistent, written criteria in compliance with applicable federal, state, and local laws.
All residents age 18 and older are required to:
- Submit a complete application
- Undergo screening
- Sign the lease agreement
Guarantors (if permitted) may be considered to support an application that does not fully meet qualification standards.
Guarantors must:
- Submit an application and undergo screening
- Demonstrate strong and verifiable financial qualifications
- Meet or exceed income and credit standards, as determined by company criteria
Guarantors are evaluated using consistent, written criteria.
The use of a guarantor does not eliminate the requirement for the applicant to meet baseline qualification standards.
Guarantors are required to sign the lease agreement or a separate guarantor agreement and are jointly and severally responsible for all lease obligations, including but not limited to:
- Rent and additional charges
- Damages to the property
- Fees and lease-related costs
Background checks are conducted on all adult applicants as part of the screening process.
This process may include, but is not limited to:
- Credit history
- Rental history
- Criminal history, as permitted by applicable law
Screening may be conducted through third-party providers and internal review processes.
All screening criteria are applied consistently using written standards in accordance with applicable federal, state, and local laws.
Arrest records that did not result in conviction are not used as a basis for denial.
Criminal history, when considered, is evaluated using an individualized assessment consistent with the standards outlined in the Criminal History sections of this document.
Smoking is prohibited inside all units and in all common areas unless a specific area has been expressly designated in writing by ownership.
For purposes of this policy, smoking includes, but is not limited to:
- Cigarettes
- Cigars
- Pipes
- Electronic cigarettes and vaping devices
- Marijuana or any other combustible or inhaled substance
This policy applies to all residents, occupants, and guests without exception.
Residents are responsible for ensuring compliance with this policy and for preventing smoke, vapor, or related odors from entering or migrating into other units, common areas, or shared spaces.
The legal status of any substance, including marijuana, does not alter this policy or permit smoking within prohibited areas.
Violations of this policy may result in lease enforcement actions, including but not limited to:
- Charges for cleaning, deodorization, or damage remediation
- Lease violations and applicable fees
- Termination of tenancy, where permitted by law
Reasonable accommodations will be considered for individuals with disabilities in accordance with applicable law; however, approval of any accommodation does not guarantee permission to smoke within restricted areas.
Applicants may have the option to satisfy certain move-in financial requirements by either:
- Paying a traditional security deposit
OR
- Participating in an approved deposit alternative program (such as Lighthouse or a similar provider), where available and permitted
Participation in a deposit alternative program is not guaranteed and is subject to:
- Property and ownership approval
- Availability of the program
- Eligibility requirements established by the program provider
Approval for a deposit alternative program does not replace or override standard rental qualification requirements.
A deposit alternative is not a security deposit and does not provide insurance coverage for the resident.
Residents remain fully responsible for all lease obligations, including but not limited to:
- Damages to the property
- Unpaid rent
- Fees and lease-related charges
Program coverage, if any, may be limited and does not restrict ownership’s ability to pursue full recovery of amounts owed.
All options are applied consistently in accordance with applicable laws.
A security deposit is required prior to move-in unless otherwise approved in writing.
The full deposit amount must be paid and cleared prior to occupancy or delivery of possession.
Deposit amounts are determined using consistent, objective criteria and are applied uniformly in accordance with applicable federal, state, and local laws.
The security deposit is held as security for the performance of all lease obligations, including but not limited to:
- Payment of rent and other charges
- Repair of damages beyond normal wear and tear
- Cleaning or restoration of the unit as required under the lease
The security deposit is not an advance payment of rent and may not be applied toward the final month’s rent unless expressly authorized in writing.
The security deposit does not limit the resident’s financial responsibility under the lease. Residents remain liable for all amounts owed beyond the deposit, if applicable.
Deposits are collected, held, and returned in accordance with New Mexico law. Any applicable deductions will be itemized as required.
Pets are permitted only with prior written approval and in accordance with the terms and conditions outlined in the lease agreement.
Approved pets may be subject to applicable deposits, fees, and restrictions, including but not limited to:
- Number of animals
- Size and weight
- Breed or type, as permitted by applicable law
- Behavior and temperament
Pet approval is granted at the discretion of ownership and may be denied or revoked if the animal does not meet established criteria or presents a risk to persons or property.
Assistance animals are not considered pets.
Residents with disabilities may request a reasonable accommodation for assistance animals in accordance with applicable law. Approved assistance animals are not subject to pet fees, deposits, or breed restrictions.
Requests for assistance animals must meet applicable legal requirements and may require reliable documentation, as permitted by law, to verify the need for the accommodation.
All animals, including pets and assistance animals, must:
- Comply with applicable health and safety requirements
- Not pose a direct threat to the health or safety of others
- Not cause substantial property damage
- Not create disturbances, nuisances, or interference with the quiet enjoyment of others
Approval of any animal may be revoked if these conditions are not met.
Residents remain fully responsible for any damage caused by pets or assistance animals.
Residents are required to obtain and maintain renter’s insurance for the duration of the tenancy, including minimum liability coverage as specified in the lease agreement.
Coverage must remain active and continuous without interruption throughout the lease term.
Proof of insurance is required prior to move-in and may be required at renewal or at any time during tenancy.
Residents may be required to list ownership and/or property management as an interested party or additional insured, as specified in the lease agreement, to ensure notice of cancellation or lapse.
Renter’s insurance is intended to:
- Protect the resident’s personal property
- Provide liability coverage for damages or injuries
The property owner and management are not responsible for loss or damage to personal belongings under any circumstances.
Renter’s insurance does not replace or substitute for the owner’s insurance coverage and does not limit the resident’s financial responsibility under the lease.
Failure to obtain or maintain required insurance coverage, including any lapse in coverage, may constitute a lease violation and may result in enforcement actions as permitted under the lease.
Requests for reasonable accommodation related to this requirement will be considered in accordance with applicable law; however, approval of such requests does not guarantee waiver of insurance requirements.
Residents are responsible for establishing, transferring, and maintaining all required utility services in their name as specified in the lease agreement, including but not limited to electricity, gas, and other individually metered services.
All required utility services must be active in the resident’s name prior to move-in and must remain active without interruption throughout the duration of the tenancy.
Residents may not disconnect, transfer, or allow interruption of required utility services during the lease term without prior written authorization.
Utility services must remain active to ensure proper operation of the property and its systems, including heating, cooling, plumbing, and other essential functions.
Failure to maintain required utilities may result in lease enforcement action, particularly if it impacts habitability, safety, or the integrity of the property.
Residents are responsible for any damages resulting from utility interruption, including but not limited to:
- Frozen or burst pipes
- HVAC or system failures
- Water damage or other preventable conditions
All such damages may be considered resident-caused and subject to repair costs and applicable charges.
Water, sewer, and trash services are billed to residents as outlined in the lease agreement.
These services may not be individually metered and may be allocated or calculated using one or more of the following methods, depending on the property:
- Submetering
- Allocation formulas (such as ratio utility billing systems)
- Flat fee structures
Residents are responsible for timely payment of all such charges as part of their lease obligations.
Utility charges may be billed directly by a provider or through property management and may be included in the resident ledger as additional charges under the lease.
Billing amounts may be based on usage, estimates, or allocation methods and may be subject to adjustment or correction as permitted by applicable law and the lease agreement.
Failure to pay utility charges when due may constitute a lease violation and may result in enforcement actions in accordance with the lease.
All billing methods are applied consistently and in accordance with applicable federal, state, and local laws. Specific billing details are defined in the lease agreement and may vary by property.
Residents are required to maintain their unit, including any assigned exterior areas (such as patios, balconies, or yards), in a clean, safe, and sanitary condition at all times.
This includes, but is not limited to:
- Proper and timely disposal of trash and waste
- Prevention of excessive clutter or accumulation of personal property
- Avoidance of unsanitary conditions, including food waste, odors, or biohazards
- Maintaining conditions that do not attract pests or contribute to infestations
- General upkeep that prevents damage to the unit or surrounding areas
Residents are responsible for maintaining conditions that do not contribute to pest activity, property damage, or interference with the health, safety, or quiet enjoyment of others.
Management may conduct inspections as permitted by law and the lease agreement to verify compliance with cleanliness and sanitation standards.
If a condition is identified that materially affects health, safety, or the condition of the property, residents may be required to correct the issue within a specified timeframe.
Failure to correct such conditions may result in lease enforcement action, including but not limited to:
- Notices of non-compliance
- Charges for cleaning, pest control, or remediation
- Additional enforcement actions as permitted under the lease and applicable law
Residents may be held financially responsible for any damages, pest treatment, or remediation costs resulting from failure to maintain required cleanliness standards.
Reasonable accommodation requests related to disabilities will be considered in accordance with applicable law; however, such accommodations do not eliminate the requirement to maintain the unit in a safe and sanitary condition.
Residents are responsible for maintaining patios, balconies, and entry areas in a clean, safe, and orderly condition at all times.
These areas must be kept free of conditions that negatively impact safety, accessibility, or the appearance of the property, particularly where visible from exterior or common areas.
Permitted use of these areas is limited to normal residential purposes, such as appropriate outdoor furniture. These areas may not be used for general storage.
The following are prohibited unless otherwise approved in writing:
- Storage of excessive or inappropriate personal items
- Accumulation of trash, debris, or discarded materials
- Storage of items that create fire hazards or block access and egress
- Hanging, attaching, or installing items (including but not limited to tarps, screens, flags, or fixtures) that alter the appearance or structure
- Conditions that create safety hazards, visual blight, or interfere with maintenance or access
Management may require removal or correction of any items or conditions that do not comply with these standards.
Conditions that present an immediate safety risk may be corrected or removed without prior notice, as permitted by law.
Failure to comply may result in lease enforcement action, including:
- Notices of non-compliance
- Charges for removal, cleanup, or remediation
- Additional enforcement actions as permitted under the lease
Residents may be held financially responsible for any costs associated with correcting violations.
All rules are enforced uniformly across all residents in accordance with applicable laws.
Ownership is responsible for maintaining the premises in a habitable condition, including addressing pest infestations not caused by resident actions or conditions, in accordance with applicable law.
Residents are responsible for:
- Maintaining the unit in a clean and sanitary condition at all times
- Promptly reporting pest activity upon first notice
- Cooperating fully with all inspection, treatment, and follow-up services
- Preparing the unit as required for pest control treatment, including compliance with all preparation instructions
Residents must provide access to the unit for inspection and treatment as required under the lease and applicable law.
Failure to report pest activity in a timely manner may result in increased severity of infestation and may impact resident responsibility for treatment costs.
Failure to properly prepare the unit or provide required access may result in:
- Delayed or ineffective treatment
- Additional service charges
- Re-treatment costs
Residents may be held financially responsible for pest-related treatment, re-treatment, or damage when infestations are determined to be caused or contributed to by:
- Unsanitary conditions
- Failure to report issues
- Failure to comply with preparation or access requirements
In multi-unit properties, failure to cooperate with pest control efforts may impact neighboring units and may result in additional enforcement action.
Failure to comply with pest control requirements may result in lease enforcement action in accordance with the lease agreement.
Residents must not engage in or permit criminal activity on or about the premises that materially affects the health, safety, or peaceful enjoyment of the property by other residents, occupants, or the surrounding community.
Residents are responsible for the conduct of all occupants, guests, and invitees.
Lease enforcement actions are based on verified lease violations and documented conduct that directly impacts the property, its operations, or the health, safety, or peaceful enjoyment of others.
Such conduct may include, but is not limited to:
- Activities that threaten or endanger persons or property
- Conduct that disrupts the quiet enjoyment of other residents
- Damage to property or interference with property operations
Police contact, reports, or presence alone do not constitute a lease violation and will not be used as the sole basis for enforcement.
However, documented criminal conduct or verified behavior that materially impacts the property or other residents may result in lease enforcement action in accordance with the lease and applicable law.
The occurrence of criminal activity on or near the property does not, by itself, establish responsibility of the property owner or management.
Residents are expected to comply with all applicable laws and to cooperate with lawful safety measures, investigations, or corrective actions as required.
Failure to comply with lease obligations related to safety, conduct, or cooperation may result in enforcement actions, including notices of non-compliance or other remedies as permitted under the lease and applicable law.
Maintenance Requests
Residents must promptly report all maintenance issues through the designated system at: www.505hpm.com.
This system is the official method for submitting maintenance requests and ensures proper documentation, tracking, and response.
Non-emergency maintenance requests must be submitted through the resident portal or other approved system. Requests submitted through non-approved channels (including verbal notice, text messages, or informal communication) may not be considered received or scheduled.
Ownership is responsible for addressing maintenance conditions that affect habitability within a reasonable timeframe, as defined by applicable law and the nature of the issue.
Failure to properly submit a maintenance request through the designated system may result in delays, and management is not responsible for delays caused by failure to follow required reporting procedures.
Emergency Maintenance
Emergency issues must be reported immediately through the appropriate emergency contact method provided by management.
Examples of emergencies may include:
- Active water leaks or flooding
- Loss of heat in extreme weather conditions
- Electrical hazards or exposed wiring
- Fire or life-threatening conditions
In situations involving immediate danger, criminal activity, or threats to personal safety, residents must contact 911 or appropriate emergency services. Property management does not provide emergency response services.
Misuse of emergency reporting for non-emergency issues may result in additional charges or enforcement action.
Access and Cooperation
Residents must provide access to the unit for maintenance, inspections, and repairs as required by the lease and applicable law.
Failure to provide access, follow scheduling requirements, or cooperate with maintenance efforts may result in:
- Delays in service
- Additional service charges
- Lease enforcement action
Resident Responsibility
Residents are responsible for:
- Promptly reporting maintenance issues upon discovery
- Preventing further damage where reasonably possible
- Following all instructions related to access, scheduling, and preparation
Failure to report maintenance issues in a timely manner may result in increased damage and may be considered a lease violation.
Residents may be held financially responsible for damages resulting from:
- Delayed reporting
- Negligence
- Failure to follow maintenance procedures
Parking is permitted only in designated areas and must comply with all posted signage, community rules, and lease requirements.
Parking may be assigned or unassigned depending on the property. Residents must park only in authorized areas as designated by management.
Vehicles must be operable, properly registered, and in compliance with all applicable laws at all times.
The following may be considered violations:
- Unauthorized or unregistered vehicles
- Inoperable or abandoned vehicles
- Expired registration or lack of valid plates
- Vehicles parked outside designated or assigned areas
- Vehicles creating safety hazards, blocking access, or interfering with emergency routes
- Storage of vehicles not in regular use
Certain vehicles may be restricted unless otherwise approved in writing, including but not limited to:
- Commercial vehicles
- Oversized vehicles
- Trailers, recreational vehicles (RVs), or equipment
Residents are responsible for the conduct of their guests and any vehicles associated with their household.
Vehicles in violation may be subject to towing, booting, or removal at the vehicle owner’s expense in accordance with applicable law and posted policies.
Vehicles that create immediate safety hazards or block access may be subject to removal without prior notice, as permitted by law.
Management may require registration of resident vehicles and may enforce limits on the number of vehicles per household as defined in the lease or community rules.
Management is not responsible for damages or losses associated with towing or removal actions carried out in compliance with applicable law.
All parking rules are enforced uniformly across all residents and guests in accordance with applicable laws.
Residents are responsible for any damage to the unit or property beyond normal wear and tear resulting from:
- Negligence
- Misuse or abuse
- Failure to properly maintain the premises
- Failure to report maintenance issues in a timely manner
- Actions of occupants, guests, or invitees
Normal wear and tear refers to the expected and gradual deterioration of the property from ordinary use. This does not include damage resulting from neglect, misuse, or failure to maintain the unit.
Examples of damage beyond normal wear and tear may include, but are not limited to:
- Holes, large dents, or unauthorized alterations to walls or surfaces
- Broken fixtures, appliances, or components due to misuse
- Excessive stains, burns, or damage to flooring or carpet
- Damage caused by pets, pests, or unsanitary conditions
- Water damage resulting from failure to report leaks or issues
Residents are responsible for taking reasonable steps to prevent further damage and must promptly report maintenance issues upon discovery.
Management may conduct inspections as permitted by the lease and applicable law to assess property condition and identify damage.
Costs associated with damage beyond normal wear and tear may be assessed and charged to the resident in accordance with the lease agreement and applicable law.
Charges may be applied during tenancy or after move-out based on inspection findings, vendor assessments, and documented conditions.
Normal wear and tear refers to the gradual and expected deterioration of the property that occurs through ordinary and reasonable use of the premises over time, without negligence, misuse, accident, or abuse.
Examples of normal wear and tear may include:
- Minor carpet wear or traffic patterns from typical use
- Fading or minor scuffing of paint
- Slight loosening of fixtures or hardware from normal use
- Minor nail holes or small wall marks consistent with ordinary use
Normal wear and tear does not include conditions that result from neglect, misuse, lack of maintenance, or excessive use.
Examples of conditions that exceed normal wear and tear may include, but are not limited to:
- Excessive stains, burns, or damage to flooring or carpet
- Large holes, excessive wall damage, or unauthorized alterations
- Broken fixtures, appliances, or components due to misuse
- Strong odors, excessive dirt, or conditions requiring abnormal cleaning
- Damage resulting from failure to report maintenance issues
Cleaning, restoration, or repairs required to return the unit to its original condition beyond normal use may be considered damage and may be charged to the resident.
Determinations regarding normal wear and tear versus damage are based on:
- Documented condition of the unit at move-in and move-out
- Duration and nature of occupancy
- Severity and extent of the condition
All determinations are made using consistent criteria in accordance with the lease agreement and applicable law.
Residents are responsible for replacing standard, accessible lightbulbs within the unit during tenancy.
“Standard lightbulbs” generally include bulbs located in interior fixtures that can be safely accessed without ladders, specialized equipment, or tools.
Residents are responsible for maintaining functional lighting within the unit and replacing burned-out bulbs as needed.
Ownership is responsible for:
- Repair or replacement of lighting fixtures
- Electrical wiring or system-related issues
- Lighting located in areas that are not safely accessible
- Specialty or integrated lighting systems where bulb replacement is not reasonably performed by the resident
Residents are not required to replace bulbs in locations that require ladders, special equipment, or present a safety risk.
If a lighting issue is caused by a burned-out bulb and a maintenance request is submitted, management may charge a service fee in accordance with the lease agreement.
If a lighting issue is determined to be related to electrical failure or fixture malfunction, it will be addressed as a maintenance issue.
All lightbulbs are expected to be functional at move-in. Residents are responsible for ongoing replacement during tenancy.
Failure to maintain adequate lighting that creates a material safety concern within the unit may be considered a lease violation.
Ownership is responsible for installing and maintaining smoke detectors in compliance with applicable building codes and life-safety regulations.
Smoke detectors are critical life-safety devices and must remain operational at all times.
Residents are responsible for:
- Not disabling, removing, covering, or tampering with any smoke detector
- Immediately reporting any malfunction, damage, chirping, or non-functioning unit
- Replacing batteries as needed during tenancy where applicable
- Maintaining clear access to smoke detectors for inspection, testing, and maintenance
Smoke detectors may be battery-operated or hardwired with battery backup. Residents are responsible for maintaining battery power in all applicable devices.
Residents must not attempt to repair, modify, or replace smoke detectors. All repairs or replacements must be handled by management or authorized personnel.
Any action that interferes with the proper function of a smoke detector, including removal of batteries, disabling the unit, or covering the device, may be considered a serious lease violation.
Failure to report a non-functioning detector or failure to maintain required battery power may result in lease enforcement action and may impact resident liability in the event of damage, injury, or loss.
Management may conduct inspections and testing of smoke detectors as permitted by the lease and applicable law to ensure compliance with life-safety requirements.
Residents must immediately report any plumbing issues upon discovery, including but not limited to:
- Dripping or leaking faucets
- Running or malfunctioning toilets
- Leaks under sinks, behind fixtures, or from appliances
- Water intrusion, moisture, or visible signs of water damage
Even minor leaks or plumbing issues can result in significant property damage if not addressed promptly.
Active leaks, flooding, or ongoing water intrusion must be treated as emergency maintenance and reported immediately using the designated emergency contact method.
Ownership is responsible for repairing plumbing systems and components not caused by resident negligence, misuse, or failure to report known issues.
Residents are responsible for taking reasonable steps to prevent further damage after becoming aware of a plumbing issue, which may include:
- Shutting off water where accessible
- Containing or minimizing water spread where reasonably possible
- Avoiding continued use of affected fixtures
Residents must provide access for inspection and repair as required by the lease and applicable law.
Residents may be held financially responsible for damages resulting from:
- Delayed reporting
- Failure to take reasonable steps to prevent further damage
- Negligence or misuse
Failure to report known plumbing issues in a timely manner may result in lease enforcement action and associated repair or remediation costs.
Residents are responsible for replacing HVAC air filters at regular intervals during tenancy, as specified in the lease agreement.
Unless otherwise stated in the lease, air filters must be replaced on a routine basis, typically every 30 to 90 days, depending on system use, occupancy, pets, and environmental conditions.
Residents are responsible for identifying filter locations within the unit and ensuring filters are properly installed and maintained.
Failure to replace air filters as required may result in:
- Reduced airflow and system performance
- Increased energy consumption
- System overheating or component failure
- Damage to HVAC equipment
Residents may be held financially responsible for HVAC damage, service calls, or reduced system performance resulting from failure to properly maintain air filters.
If a maintenance request is submitted and the issue is determined to be caused by a dirty or improperly installed filter, a service charge may be applied in accordance with the lease agreement.
Ownership is responsible for maintaining HVAC systems in working condition, except where damage or performance issues are caused by resident neglect, misuse, or failure to perform required filter maintenance.
Residents are not responsible for filter replacement in locations that are not safely or reasonably accessible. Any such conditions should be reported to management.
Use of incense, candles, or other open flame devices must be conducted in a safe and controlled manner and in compliance with lease provisions and applicable fire safety standards.
Open flame items must never be left unattended and must be used in a manner that does not create a fire hazard or risk to the unit, building, or occupants.
Residents are responsible for ensuring that use of these items does not:
- Create fire hazards
- Produce excessive smoke, soot, or residue
- Result in lingering or disruptive odors
- Damage walls, ceilings, fixtures, or finishes
Residents are responsible for any damage resulting from the use of open flame items, including but not limited to:
- Smoke or soot damage
- Lingering odors requiring remediation
- Residue or staining on walls, ceilings, or fixtures
- Fire-related damage
Use of open flame items must not interfere with the safety, habitability, or peaceful enjoyment of the premises by others.
Residents must not disable, interfere with, or tamper with smoke detectors or other safety devices in connection with the use of incense, candles, or similar items.
Conditions that present a fire or safety risk may require immediate correction or discontinuation of use, as permitted by the lease and applicable law.
Repeated misuse or unsafe use of open flame items may result in lease enforcement action.
Reasonable accommodation requests related to religious or disability-related practices will be considered in accordance with applicable law; however, all uses must comply with applicable safety standards.
Residents may have guests for reasonable periods of time, provided such use does not violate lease terms, occupancy limits, or applicable laws.
Guests staying beyond the following limits will be considered unauthorized occupants:
- More than fourteen (14) consecutive days
- More than thirty (30) cumulative days within a twelve (12) month period
Residents must notify management of any guest expected to stay beyond these limits.
Any individual residing in the unit beyond these timeframes must submit an application and be approved as a tenant prior to continued occupancy.
Occupancy determinations are based on actual use of the premises, not solely how an individual is described by the resident.
Indicators of residency may include, but are not limited to:
- Receiving mail or deliveries at the unit
- Keeping personal belongings on a continuous basis
- Regular overnight presence
- Use of keys, access devices, or security codes
- Representation of the unit as a primary residence
Residents are responsible for the conduct of all guests and are liable for any damage, disturbances, or lease violations caused by guests.
Guests must not interfere with the quiet enjoyment, safety, or rights of other residents or the operation of the property.
Subletting, short-term rentals, or allowing any person to occupy the unit in exchange for compensation is prohibited unless expressly authorized in writing.
Failure to disclose extended guest stays or allowing unauthorized occupants to reside in the unit may be considered a lease violation and may result in enforcement action, including required removal of the unauthorized occupant.
All guest policies are applied uniformly and in compliance with applicable fair housing laws.
Residents must comply with all applicable federal, state, and local laws regarding the possession, storage, and use of firearms.
Nothing in this policy is intended to restrict or interfere with the lawful possession of firearms.
Residents are responsible for ensuring that firearms are handled, stored, and secured in a manner that prevents unauthorized access and does not create a risk to persons, property, or the safety of the community.
Residents are responsible for the conduct of all occupants and guests with respect to firearm possession and use.
The following conduct is prohibited:
- Threatening, endangering, or intimidating others
- Brandishing or displaying firearms in a manner that causes fear, disruption, or alarm
- Negligent or unsafe handling of firearms
- Discharging firearms on the premises, except where expressly permitted by law
- Use or display of firearms in common areas in a manner that creates a safety concern
Any use, handling, or storage of firearms that interferes with the safety, health, or peaceful enjoyment of the premises by others may be considered a lease violation.
Conduct involving firearms that presents an immediate risk to persons or property may result in immediate lease enforcement action, as permitted by the lease and applicable law.
Residents are solely responsible for compliance with all applicable laws and for any consequences resulting from improper, unsafe, or unlawful use or storage of firearms.
The manufacture, distribution, or use of illegal controlled substances on or about the premises is strictly prohibited.
This policy applies to residents, occupants, and guests. Residents are responsible for ensuring that no illegal activity occurs within the unit or on the premises.
Lease enforcement actions are based on verified and documented conduct that directly impacts the property, its operations, or the health, safety, or peaceful enjoyment of others.
Prohibited conduct includes, but is not limited to:
- Manufacture or distribution of illegal substances
- Use of illegal controlled substances
- Activities that create safety risks, property damage, or nuisance conditions
- Odors or conditions that interfere with neighboring units or common areas
Any verified illegal drug-related activity that threatens the health, safety, or peaceful enjoyment of the premises may result in lease enforcement, up to and including termination, in accordance with applicable law.
Residents are responsible for the conduct of all occupants and guests and may be held accountable for violations associated with their unit.
Conduct involving illegal substances that presents an immediate risk to persons or property may result in immediate enforcement action as permitted by the lease and applicable law.
Nothing in this policy is intended to prohibit lawful conduct permitted under federal, state, or local law; however, any activity—lawful or unlawful—that creates a material safety risk, nuisance, or damage to the property may still be subject to lease enforcement.
Ownership is responsible for maintaining common areas of the property in a reasonably safe condition, including snow and ice removal, in accordance with applicable law and lease provisions.
Snow and ice removal in common areas is performed within a reasonable timeframe following accumulation, taking into account the severity and duration of weather conditions, contractor availability, and safety considerations. Conditions may remain hazardous during active weather events.
Residents are responsible for removing snow and ice from areas exclusively assigned to their unit, including private walkways, entrances, patios, or driveways, where specified in the lease.
Resident-maintained areas must be cleared within a reasonable time after accumulation to maintain safe access and prevent hazardous conditions.
Residents must not create or contribute to unsafe conditions, including blocking access areas, allowing excessive accumulation, or interfering with snow removal efforts.
Residents are responsible for promptly reporting hazardous conditions, including excessive ice or unsafe accumulation in common areas.
Use of walkways, parking areas, and other exterior surfaces during winter conditions involves inherent risk. Residents and guests are expected to exercise reasonable caution during such conditions.
Failure to maintain assigned areas, report known hazards, or comply with these requirements may result in lease enforcement and may impact resident responsibility in the event of injury, damage, or related claims.
Residents must use all plumbing fixtures in a reasonable and proper manner and avoid actions that may cause blockages or damage.
Improper use includes, but is not limited to, disposal of:
- Wipes (including “flushable” wipes)
- Paper towels
- Feminine hygiene products
- Excessive hair
- Grease or food waste
- Any foreign or non-flushable materials
Ownership is responsible for maintaining plumbing systems in working condition, except where issues are caused by resident misuse, neglect, or failure to report known problems.
Residents are responsible for costs associated with clearing blockages or repairing damage when determined to be caused by improper use, misuse, or negligence. Determinations may be based on vendor findings, service reports, or other documented evidence.
Plumbing blockages and backups can impact multiple units and may result in significant property damage if not addressed promptly.
Residents must immediately report any drainage issues, slow drains, backups, or signs of clogging and must provide access for inspection and repair as required.
Residents may be held responsible for damages resulting from delayed reporting, continued improper use after notice, or failure to take reasonable steps to prevent further damage.
Repeated or continued improper use of plumbing systems after notice may be considered a lease violation and may result in enforcement action.
Residents are required to comply with all lease provisions, community rules, and policies, as well as maintain conduct that does not interfere with the safety, health, or peaceful enjoyment of the premises by others.
Not all prohibited conduct or conditions may be specifically listed in this document. Any behavior, condition, or activity that creates a material risk to persons, property, operations, or the community may be subject to lease enforcement.
505 Housing Property Management reserves the right to interpret and apply its policies and lease provisions in a reasonable and consistent manner based on the specific facts and circumstances of each situation.
Failure to address a violation at any given time does not constitute a waiver of the right to enforce such provisions in the future.
All policies and enforcement actions are applied consistently and in accordance with applicable laws.
The following resources are provided for general informational purposes only and are not intended as legal advice or a complete or current statement of applicable law.
505 Housing Property Management operates in accordance with applicable federal, state, and local housing laws, including but not limited to:
- Fair Housing Act (42 U.S.C. § 3601–3619)
- New Mexico Human Rights Act
- Albuquerque Source of Income Ordinance
- New Mexico Uniform Owner-Resident Relations Act (UORRA)
- Applicable HUD regulations and guidance
These references are provided as general guidance only. Laws, regulations, and interpretations may change and may vary based on specific facts, circumstances, and jurisdictional requirements.
Nothing in these references or this document is intended to modify, expand, limit, or override the Company’s written rental criteria, lease agreements, or policies, which govern all application decisions and tenancy matters.
In the event of any conflict between general informational content and the Company’s governing documents, the lease agreement, written rental criteria, and formally adopted policies shall control.
505 Housing Property Management reserves the right to interpret, apply, and update its policies and procedures as necessary to remain compliant with applicable laws and operational requirements.
Application of laws and policies may require case-by-case evaluation based on specific facts and circumstances.
No part of this document is intended to create legal rights, obligations, or reliance beyond those established in the lease agreement and applicable law.
If any portion of these references is determined to be inconsistent with applicable law, such determination shall not affect the validity or enforceability of the remaining provisions.
All criteria, policies, and procedures are applied consistently and in accordance with applicable fair housing and non-discrimination laws.

505Housing operates in full compliance with:
Fair Housing Act (42 U.S.C. §3604(f))
HUD Assistance Animal Guidance (FHEO-2020-01)
New Mexico Human Rights Act (NMSA 28-1-7)
New Mexico Uniform Owner-Resident Relations Act (NMSA 47-8)
We do not create our own rules regarding Assistance Animals.
We follow federal and state law exactly as written.
Under federal housing law, an Assistance Animal is:
– An animal that performs work or tasks for a person with a disability, or
– An animal that provides emotional support that alleviates symptoms of a disability
Assistance Animals are not pets under housing law.
Pet fees, pet deposits, breed restrictions, and weight limits do not apply to approved Assistance Animals.
505Housing follows:
– 42 U.S.C. §3604(f)(3)(B) - Reasonable accommodation requirement
– 42 U.S.C. §3604(f)(9) - Direct threat standard
– HUD FHEO-2020-01 - Assistance Animal guidance
– NMSA 28-1-7(F) - New Mexico disability housing protections
All requests are evaluated individually in accordance with these statutes.
If a disability or need is not readily apparent, we may request reliable documentation confirming:
– The individual has a disability as defined under 42 U.S.C. §3602(h)
– The animal assists with that disability
We do not request medical diagnoses or medical records.
Documentation must reflect a legitimate therapeutic relationship with a licensed healthcare provider, consistent with HUD guidance.
Federal and state law do not impose a numerical cap.
However:
1. Each animal must be supported by disability-related need.
2. Each request is reviewed individually.
3. Requests may be denied if they create:
– A direct threat to others
– Substantial property damage risk
– An undue administrative or financial burden
Approval of an Assistance Animal does not eliminate responsibility.
Residents remain responsible for:
– Damage caused by the animal
– Waste removal and sanitation
– Compliance with local ordinances
– Preventing excessive noise or disturbance
Damage beyond normal wear and tear may be charged in accordance with NMSA 47-8.
Yes, under federal law, a request may be denied if:
– Documentation is insufficient
– The animal poses a direct threat
– The animal has a documented history of aggression
– The request creates substantial property damage risk
– The request constitutes an undue burden
All determinations are based on objective evidence, not breed, size, or speculation.
If you require a reasonable accommodation for an Assistance Animal, please submit a formal request through our secure portal.
All submissions are reviewed promptly and confidentially in accordance with federal and New Mexico law.
This page outlines the rental qualification standards used to evaluate applications for properties managed by 505 Housing Property Management in Albuquerque. These standards are designed to ensure consistent, objective, and legally compliant evaluation of all applicants and may include, but are not limited to, income requirements, credit history, rental history, and background screening.
All applications are evaluated using consistent, written criteria in accordance with applicable federal, state, and local fair housing laws. These guidelines are provided for informational purposes only and do not guarantee approval. Final approval decisions are based on verified application information, required supporting documentation, and compliance with established rental criteria, and incomplete, inaccurate, or unverifiable information may result in denial.
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All applications are evaluated using consistent, written criteria that are applied uniformly to every applicant in accordance with applicable federal, state, and local fair housing laws.
Qualification is based on objective evaluation of verified information to determine an applicant’s ability to meet the financial obligations of the lease.
Evaluation includes, but is not limited to:
- Income and income stability
- Credit history and payment patterns
- Rental history
- Screening results
All required qualification standards must be met. Meeting individual criteria does not guarantee approval.
Applicants must demonstrate the financial ability to meet rental obligations.
Income is evaluated based on gross, verifiable income to determine an applicant’s ability to consistently meet the financial obligations of the lease.
Income evaluation includes:
- Total gross monthly income
- Stability and continuity of income
- Source and reliability of income
Income guidelines are as follows:
- Market applicants: A combined gross monthly income of approximately 2.5 to 3 times the monthly rent is generally required
- Voucher applicants: Income is evaluated based on the applicant’s required portion of rent in accordance with applicable housing assistance program guidelines
All lawful sources of income are considered in accordance with applicable fair housing and source of income laws.
Income must be verifiable. Acceptable verification may include, but is not limited to:
- Pay stubs
- Employer verification
- Benefit statements
- Tax documentation
- Other supporting financial records
Additional documentation may be required during the application review process.
Meeting income guidelines does not guarantee approval.
Participation in housing assistance programs is recognized as a lawful source of income in accordance with applicable laws.
Applicants utilizing vouchers are evaluated using the same written screening criteria applied to all applicants, including income (based on the applicant’s portion), credit history, rental history, and background screening.
Approval is contingent upon:
- Meeting all established rental qualification standards
- Compliance with applicable housing assistance program requirements
- Completion of all required documentation and verification processes
Applicants are responsible for:
- Providing accurate and complete information
- Coordinating with the applicable housing authority
- Completing all required steps within program timelines
Processing timelines may vary due to third-party requirements, including housing authority procedures, inspections, and approvals.
Credit history is reviewed as part of the application to assess an applicant’s financial responsibility and payment behavior.
Evaluation may include, but is not limited to:
- Payment history and patterns
- Housing-related debt, including unpaid rent, lease balances, or collections
- Outstanding financial obligations
- Credit utilization and overall credit profile
Greater weight may be given to:
- Housing-related debt or collections
- Repeated patterns of late or missed payments
- Recent adverse credit activity
Credit score alone is not the sole determining factor; however, credit history must demonstrate a pattern of responsible financial behavior.
The following may negatively impact eligibility:
- Unpaid housing-related collections or landlord debt
- Patterns of non-payment or chronic delinquency
- Recent significant adverse credit events
All credit evaluations are conducted using consistent, written criteria in accordance with applicable laws.
Eviction history is reviewed as part of the application to assess prior lease performance and compliance.
Evaluation may include, but is not limited to:
- Number of eviction filings and/or judgments
- Recency of eviction-related activity
- Whether outstanding balances, judgments, or landlord debt remain unpaid
- Patterns of lease violations or non-compliance
Greater weight may be given to:
- Recent eviction filings or judgments
- Unresolved or unpaid housing-related debt
- Repeated eviction-related activity or lease violations
The following may negatively impact eligibility:
- Recent eviction filings or judgments
- Unpaid eviction-related balances or landlord debt
- Patterns of non-compliance with lease terms
All eviction evaluations are conducted using consistent, written criteria in accordance with applicable laws.
Occupancy is determined based on reasonable standards, applicable local codes, health and safety considerations, and property-specific limitations.
As a general guideline:
- Two (2) persons per bedroom is considered a reasonable standard for occupancy
Occupancy may vary based on factors including, but not limited to:
- Unit size and square footage
- Bedroom size and layout
- Overall unit configuration
- Age of occupants
- Health and safety considerations
Occupancy determinations are made using consistent, written criteria and are applied uniformly in compliance with applicable federal, state, and local fair housing laws.
Applicants are expected to provide up to 24 months of verifiable rental history, where available.
Rental history is reviewed to assess prior lease performance, payment behavior, and compliance with rental obligations.
Evaluation may include, but is not limited to:
- Payment history and timeliness
- Compliance with lease terms
- Care and condition of the property
- Landlord or property manager references, where available
Greater weight may be given to:
- Verified landlord or property manager references
- Consistent on-time payment history
- Demonstrated compliance with lease obligations
If traditional rental history is unavailable, alternative housing history may be considered. This may include:
- Institutional housing providers
- Verified housing-related references
- Other verifiable residency arrangements
The following may negatively impact eligibility:
- Patterns of late or missed rent payments
- Lease violations or non-compliance
- Property damage or neglect
- Unpaid balances owed to current or prior housing providers
All rental history evaluations are conducted using consistent, written criteria in accordance with applicable laws.
Criminal history may be considered as part of the application review in accordance with applicable federal, state, and local laws.
All criminal history evaluations are conducted using an individualized assessment and consistent, written criteria.
Evaluation may include, but is not limited to:
- Nature and severity of the offense
- Time elapsed since the offense
- Evidence of rehabilitation
- Relevance of the conduct to the safety of residents, staff, or property
Criminal history is evaluated based on whether the conduct demonstrates a risk to persons or property.
Arrest records alone are not considered a sufficient basis for denial.
Criminal history does not automatically result in denial; however, certain offenses may negatively impact eligibility if they are determined to pose a demonstrable risk to resident safety or property.
All evaluations are conducted in compliance with applicable fair housing laws and guidance.
Drug-related criminal history may be considered as part of the application review in accordance with applicable laws.
All evaluations are conducted using an individualized assessment and consistent, written criteria.
Evaluation may include, but is not limited to:
- Nature and severity of the offense
- Recency of the activity
- Evidence of rehabilitation
- Relevance to the health, safety, and welfare of residents or the property
Criminal activity involving the illegal manufacture or distribution of controlled substances, or current illegal drug use, may result in denial where such conduct is determined to pose a direct threat to resident safety or property.
Drug-related history does not automatically result in denial; however, certain activity may negatively impact eligibility if it demonstrates a risk to persons or property.
All evaluations are conducted in compliance with applicable federal, state, and local laws.
Criminal history involving violent conduct is evaluated as part of the application review where it may indicate a potential risk to the safety of residents, staff, or property.
All evaluations are conducted using an individualized assessment and consistent, written criteria.
Evaluation may include, but is not limited to:
- Nature and severity of the offense
- Time elapsed since the incident
- Evidence of rehabilitation
- Relevance of the conduct to the safety of persons or protection of property
Greater weight may be given to:
- Recent violent offenses
- Severe or repeated violent conduct
- Behavior that indicates a risk of harm to others
Violent criminal history does not automatically result in denial; however, offenses that are determined to pose a direct threat to the safety of persons or property may result in denial.
All evaluations are conducted in compliance with applicable federal, state, and local laws.
Public court records may be reviewed as part of the screening process to verify information and assess factors relevant to tenancy.
This review may include, but is not limited to:
- Prior evictions
- Judgments related to housing or financial obligations
- Criminal history, as outlined in the applicable sections above
Court records are evaluated based on:
- Relevance to lease performance and financial responsibility
- Recency of the activity
- Potential impact on resident safety or property protection
Not all court records will impact eligibility. Only records that are determined to be relevant to tenancy obligations, financial responsibility, or safety considerations may be considered.
All evaluations are conducted using consistent, written criteria in compliance with applicable federal, state, and local laws.
All residents age 18 and older are required to:
- Submit a complete application
- Undergo screening
- Sign the lease agreement
Guarantors (if permitted) may be considered to support an application that does not fully meet qualification standards.
Guarantors must:
- Submit an application and undergo screening
- Demonstrate strong and verifiable financial qualifications
- Meet or exceed income and credit standards, as determined by company criteria
Guarantors are evaluated using consistent, written criteria.
The use of a guarantor does not eliminate the requirement for the applicant to meet baseline qualification standards.
Guarantors are required to sign the lease agreement or a separate guarantor agreement and are jointly and severally responsible for all lease obligations, including but not limited to:
- Rent and additional charges
- Damages to the property
- Fees and lease-related costs
Background checks are conducted on all adult applicants as part of the screening process.
This process may include, but is not limited to:
- Credit history
- Rental history
- Criminal history, as permitted by applicable law
Screening may be conducted through third-party providers and internal review processes.
All screening criteria are applied consistently using written standards in accordance with applicable federal, state, and local laws.
Arrest records that did not result in conviction are not used as a basis for denial.
Criminal history, when considered, is evaluated using an individualized assessment consistent with the standards outlined in the Criminal History sections of this document.
Smoking is prohibited inside all units and in all common areas unless a specific area has been expressly designated in writing by ownership.
For purposes of this policy, smoking includes, but is not limited to:
- Cigarettes
- Cigars
- Pipes
- Electronic cigarettes and vaping devices
- Marijuana or any other combustible or inhaled substance
This policy applies to all residents, occupants, and guests without exception.
Residents are responsible for ensuring compliance with this policy and for preventing smoke, vapor, or related odors from entering or migrating into other units, common areas, or shared spaces.
The legal status of any substance, including marijuana, does not alter this policy or permit smoking within prohibited areas.
Violations of this policy may result in lease enforcement actions, including but not limited to:
- Charges for cleaning, deodorization, or damage remediation
- Lease violations and applicable fees
- Termination of tenancy, where permitted by law
Reasonable accommodations will be considered for individuals with disabilities in accordance with applicable law; however, approval of any accommodation does not guarantee permission to smoke within restricted areas.
Applicants may have the option to satisfy certain move-in financial requirements by either:
- Paying a traditional security deposit
OR
- Participating in an approved deposit alternative program (such as Lighthouse or a similar provider), where available and permitted
Participation in a deposit alternative program is not guaranteed and is subject to:
- Property and ownership approval
- Availability of the program
- Eligibility requirements established by the program provider
Approval for a deposit alternative program does not replace or override standard rental qualification requirements.
A deposit alternative is not a security deposit and does not provide insurance coverage for the resident.
Residents remain fully responsible for all lease obligations, including but not limited to:
- Damages to the property
- Unpaid rent
- Fees and lease-related charges
Program coverage, if any, may be limited and does not restrict ownership’s ability to pursue full recovery of amounts owed.
All options are applied consistently in accordance with applicable laws.
A security deposit is required prior to move-in unless otherwise approved in writing.
The full deposit amount must be paid and cleared prior to occupancy or delivery of possession.
Deposit amounts are determined using consistent, objective criteria and are applied uniformly in accordance with applicable federal, state, and local laws.
The security deposit is held as security for the performance of all lease obligations, including but not limited to:
- Payment of rent and other charges
- Repair of damages beyond normal wear and tear
- Cleaning or restoration of the unit as required under the lease
The security deposit is not an advance payment of rent and may not be applied toward the final month’s rent unless expressly authorized in writing.
The security deposit does not limit the resident’s financial responsibility under the lease. Residents remain liable for all amounts owed beyond the deposit, if applicable.
Deposits are collected, held, and returned in accordance with New Mexico law. Any applicable deductions will be itemized as required.
Pets are permitted only with prior written approval and in accordance with the terms and conditions outlined in the lease agreement.
Approved pets may be subject to applicable deposits, fees, and restrictions, including but not limited to:
- Number of animals
- Size and weight
- Breed or type, as permitted by applicable law
- Behavior and temperament
Pet approval is granted at the discretion of ownership and may be denied or revoked if the animal does not meet established criteria or presents a risk to persons or property.
Assistance animals are not considered pets.
Residents with disabilities may request a reasonable accommodation for assistance animals in accordance with applicable law. Approved assistance animals are not subject to pet fees, deposits, or breed restrictions.
Requests for assistance animals must meet applicable legal requirements and may require reliable documentation, as permitted by law, to verify the need for the accommodation.
All animals, including pets and assistance animals, must:
- Comply with applicable health and safety requirements
- Not pose a direct threat to the health or safety of others
- Not cause substantial property damage
- Not create disturbances, nuisances, or interference with the quiet enjoyment of others
Approval of any animal may be revoked if these conditions are not met.
Residents remain fully responsible for any damage caused by pets or assistance animals.
Residents are required to obtain and maintain renter’s insurance for the duration of the tenancy, including minimum liability coverage as specified in the lease agreement.
Coverage must remain active and continuous without interruption throughout the lease term.
Proof of insurance is required prior to move-in and may be required at renewal or at any time during tenancy.
Residents may be required to list ownership and/or property management as an interested party or additional insured, as specified in the lease agreement, to ensure notice of cancellation or lapse.
Renter’s insurance is intended to:
- Protect the resident’s personal property
- Provide liability coverage for damages or injuries
The property owner and management are not responsible for loss or damage to personal belongings under any circumstances.
Renter’s insurance does not replace or substitute for the owner’s insurance coverage and does not limit the resident’s financial responsibility under the lease.
Failure to obtain or maintain required insurance coverage, including any lapse in coverage, may constitute a lease violation and may result in enforcement actions as permitted under the lease.
Requests for reasonable accommodation related to this requirement will be considered in accordance with applicable law; however, approval of such requests does not guarantee waiver of insurance requirements.
Residents are responsible for establishing, transferring, and maintaining all required utility services in their name as specified in the lease agreement, including but not limited to electricity, gas, and other individually metered services.
All required utility services must be active in the resident’s name prior to move-in and must remain active without interruption throughout the duration of the tenancy.
Residents may not disconnect, transfer, or allow interruption of required utility services during the lease term without prior written authorization.
Utility services must remain active to ensure proper operation of the property and its systems, including heating, cooling, plumbing, and other essential functions.
Failure to maintain required utilities may result in lease enforcement action, particularly if it impacts habitability, safety, or the integrity of the property.
Residents are responsible for any damages resulting from utility interruption, including but not limited to:
- Frozen or burst pipes
- HVAC or system failures
- Water damage or other preventable conditions
All such damages may be considered resident-caused and subject to repair costs and applicable charges.
Water, sewer, and trash services are billed to residents as outlined in the lease agreement.
These services may not be individually metered and may be allocated or calculated using one or more of the following methods, depending on the property:
- Submetering
- Allocation formulas (such as ratio utility billing systems)
- Flat fee structures
Residents are responsible for timely payment of all such charges as part of their lease obligations.
Utility charges may be billed directly by a provider or through property management and may be included in the resident ledger as additional charges under the lease.
Billing amounts may be based on usage, estimates, or allocation methods and may be subject to adjustment or correction as permitted by applicable law and the lease agreement.
Failure to pay utility charges when due may constitute a lease violation and may result in enforcement actions in accordance with the lease.
All billing methods are applied consistently and in accordance with applicable federal, state, and local laws. Specific billing details are defined in the lease agreement and may vary by property.
Residents are required to maintain their unit, including any assigned exterior areas (such as patios, balconies, or yards), in a clean, safe, and sanitary condition at all times.
This includes, but is not limited to:
- Proper and timely disposal of trash and waste
- Prevention of excessive clutter or accumulation of personal property
- Avoidance of unsanitary conditions, including food waste, odors, or biohazards
- Maintaining conditions that do not attract pests or contribute to infestations
- General upkeep that prevents damage to the unit or surrounding areas
Residents are responsible for maintaining conditions that do not contribute to pest activity, property damage, or interference with the health, safety, or quiet enjoyment of others.
Management may conduct inspections as permitted by law and the lease agreement to verify compliance with cleanliness and sanitation standards.
If a condition is identified that materially affects health, safety, or the condition of the property, residents may be required to correct the issue within a specified timeframe.
Failure to correct such conditions may result in lease enforcement action, including but not limited to:
- Notices of non-compliance
- Charges for cleaning, pest control, or remediation
- Additional enforcement actions as permitted under the lease and applicable law
Residents may be held financially responsible for any damages, pest treatment, or remediation costs resulting from failure to maintain required cleanliness standards.
Reasonable accommodation requests related to disabilities will be considered in accordance with applicable law; however, such accommodations do not eliminate the requirement to maintain the unit in a safe and sanitary condition.
Residents are responsible for maintaining patios, balconies, and entry areas in a clean, safe, and orderly condition at all times.
These areas must be kept free of conditions that negatively impact safety, accessibility, or the appearance of the property, particularly where visible from exterior or common areas.
Permitted use of these areas is limited to normal residential purposes, such as appropriate outdoor furniture. These areas may not be used for general storage.
The following are prohibited unless otherwise approved in writing:
- Storage of excessive or inappropriate personal items
- Accumulation of trash, debris, or discarded materials
- Storage of items that create fire hazards or block access and egress
- Hanging, attaching, or installing items (including but not limited to tarps, screens, flags, or fixtures) that alter the appearance or structure
- Conditions that create safety hazards, visual blight, or interfere with maintenance or access
Management may require removal or correction of any items or conditions that do not comply with these standards.
Conditions that present an immediate safety risk may be corrected or removed without prior notice, as permitted by law.
Failure to comply may result in lease enforcement action, including:
- Notices of non-compliance
- Charges for removal, cleanup, or remediation
- Additional enforcement actions as permitted under the lease
Residents may be held financially responsible for any costs associated with correcting violations.
All rules are enforced uniformly across all residents in accordance with applicable laws.
Ownership is responsible for maintaining the premises in a habitable condition, including addressing pest infestations not caused by resident actions or conditions, in accordance with applicable law.
Residents are responsible for:
- Maintaining the unit in a clean and sanitary condition at all times
- Promptly reporting pest activity upon first notice
- Cooperating fully with all inspection, treatment, and follow-up services
- Preparing the unit as required for pest control treatment, including compliance with all preparation instructions
Residents must provide access to the unit for inspection and treatment as required under the lease and applicable law.
Failure to report pest activity in a timely manner may result in increased severity of infestation and may impact resident responsibility for treatment costs.
Failure to properly prepare the unit or provide required access may result in:
- Delayed or ineffective treatment
- Additional service charges
- Re-treatment costs
Residents may be held financially responsible for pest-related treatment, re-treatment, or damage when infestations are determined to be caused or contributed to by:
- Unsanitary conditions
- Failure to report issues
- Failure to comply with preparation or access requirements
In multi-unit properties, failure to cooperate with pest control efforts may impact neighboring units and may result in additional enforcement action.
Failure to comply with pest control requirements may result in lease enforcement action in accordance with the lease agreement.
Residents must not engage in or permit criminal activity on or about the premises that materially affects the health, safety, or peaceful enjoyment of the property by other residents, occupants, or the surrounding community.
Residents are responsible for the conduct of all occupants, guests, and invitees.
Lease enforcement actions are based on verified lease violations and documented conduct that directly impacts the property, its operations, or the health, safety, or peaceful enjoyment of others.
Such conduct may include, but is not limited to:
- Activities that threaten or endanger persons or property
- Conduct that disrupts the quiet enjoyment of other residents
- Damage to property or interference with property operations
Police contact, reports, or presence alone do not constitute a lease violation and will not be used as the sole basis for enforcement.
However, documented criminal conduct or verified behavior that materially impacts the property or other residents may result in lease enforcement action in accordance with the lease and applicable law.
The occurrence of criminal activity on or near the property does not, by itself, establish responsibility of the property owner or management.
Residents are expected to comply with all applicable laws and to cooperate with lawful safety measures, investigations, or corrective actions as required.
Failure to comply with lease obligations related to safety, conduct, or cooperation may result in enforcement actions, including notices of non-compliance or other remedies as permitted under the lease and applicable law.
Maintenance Requests
Residents must promptly report all maintenance issues through the designated system at: www.505hpm.com.
This system is the official method for submitting maintenance requests and ensures proper documentation, tracking, and response.
Non-emergency maintenance requests must be submitted through the resident portal or other approved system. Requests submitted through non-approved channels (including verbal notice, text messages, or informal communication) may not be considered received or scheduled.
Ownership is responsible for addressing maintenance conditions that affect habitability within a reasonable timeframe, as defined by applicable law and the nature of the issue.
Failure to properly submit a maintenance request through the designated system may result in delays, and management is not responsible for delays caused by failure to follow required reporting procedures.
Emergency Maintenance
Emergency issues must be reported immediately through the appropriate emergency contact method provided by management.
Examples of emergencies may include:
- Active water leaks or flooding
- Loss of heat in extreme weather conditions
- Electrical hazards or exposed wiring
- Fire or life-threatening conditions
In situations involving immediate danger, criminal activity, or threats to personal safety, residents must contact 911 or appropriate emergency services. Property management does not provide emergency response services.
Misuse of emergency reporting for non-emergency issues may result in additional charges or enforcement action.
Access and Cooperation
Residents must provide access to the unit for maintenance, inspections, and repairs as required by the lease and applicable law.
Failure to provide access, follow scheduling requirements, or cooperate with maintenance efforts may result in:
- Delays in service
- Additional service charges
- Lease enforcement action
Resident Responsibility
Residents are responsible for:
- Promptly reporting maintenance issues upon discovery
- Preventing further damage where reasonably possible
- Following all instructions related to access, scheduling, and preparation
Failure to report maintenance issues in a timely manner may result in increased damage and may be considered a lease violation.
Residents may be held financially responsible for damages resulting from:
- Delayed reporting
- Negligence
- Failure to follow maintenance procedures
Parking is permitted only in designated areas and must comply with all posted signage, community rules, and lease requirements.
Parking may be assigned or unassigned depending on the property. Residents must park only in authorized areas as designated by management.
Vehicles must be operable, properly registered, and in compliance with all applicable laws at all times.
The following may be considered violations:
- Unauthorized or unregistered vehicles
- Inoperable or abandoned vehicles
- Expired registration or lack of valid plates
- Vehicles parked outside designated or assigned areas
- Vehicles creating safety hazards, blocking access, or interfering with emergency routes
- Storage of vehicles not in regular use
Certain vehicles may be restricted unless otherwise approved in writing, including but not limited to:
- Commercial vehicles
- Oversized vehicles
- Trailers, recreational vehicles (RVs), or equipment
Residents are responsible for the conduct of their guests and any vehicles associated with their household.
Vehicles in violation may be subject to towing, booting, or removal at the vehicle owner’s expense in accordance with applicable law and posted policies.
Vehicles that create immediate safety hazards or block access may be subject to removal without prior notice, as permitted by law.
Management may require registration of resident vehicles and may enforce limits on the number of vehicles per household as defined in the lease or community rules.
Management is not responsible for damages or losses associated with towing or removal actions carried out in compliance with applicable law.
All parking rules are enforced uniformly across all residents and guests in accordance with applicable laws.
Residents are responsible for any damage to the unit or property beyond normal wear and tear resulting from:
- Negligence
- Misuse or abuse
- Failure to properly maintain the premises
- Failure to report maintenance issues in a timely manner
- Actions of occupants, guests, or invitees
Normal wear and tear refers to the expected and gradual deterioration of the property from ordinary use. This does not include damage resulting from neglect, misuse, or failure to maintain the unit.
Examples of damage beyond normal wear and tear may include, but are not limited to:
- Holes, large dents, or unauthorized alterations to walls or surfaces
- Broken fixtures, appliances, or components due to misuse
- Excessive stains, burns, or damage to flooring or carpet
- Damage caused by pets, pests, or unsanitary conditions
- Water damage resulting from failure to report leaks or issues
Residents are responsible for taking reasonable steps to prevent further damage and must promptly report maintenance issues upon discovery.
Management may conduct inspections as permitted by the lease and applicable law to assess property condition and identify damage.
Costs associated with damage beyond normal wear and tear may be assessed and charged to the resident in accordance with the lease agreement and applicable law.
Charges may be applied during tenancy or after move-out based on inspection findings, vendor assessments, and documented conditions.
Normal wear and tear refers to the gradual and expected deterioration of the property that occurs through ordinary and reasonable use of the premises over time, without negligence, misuse, accident, or abuse.
Examples of normal wear and tear may include:
- Minor carpet wear or traffic patterns from typical use
- Fading or minor scuffing of paint
- Slight loosening of fixtures or hardware from normal use
- Minor nail holes or small wall marks consistent with ordinary use
Normal wear and tear does not include conditions that result from neglect, misuse, lack of maintenance, or excessive use.
Examples of conditions that exceed normal wear and tear may include, but are not limited to:
- Excessive stains, burns, or damage to flooring or carpet
- Large holes, excessive wall damage, or unauthorized alterations
- Broken fixtures, appliances, or components due to misuse
- Strong odors, excessive dirt, or conditions requiring abnormal cleaning
- Damage resulting from failure to report maintenance issues
Cleaning, restoration, or repairs required to return the unit to its original condition beyond normal use may be considered damage and may be charged to the resident.
Determinations regarding normal wear and tear versus damage are based on:
- Documented condition of the unit at move-in and move-out
- Duration and nature of occupancy
- Severity and extent of the condition
All determinations are made using consistent criteria in accordance with the lease agreement and applicable law.
Residents are responsible for replacing standard, accessible lightbulbs within the unit during tenancy.
“Standard lightbulbs” generally include bulbs located in interior fixtures that can be safely accessed without ladders, specialized equipment, or tools.
Residents are responsible for maintaining functional lighting within the unit and replacing burned-out bulbs as needed.
Ownership is responsible for:
- Repair or replacement of lighting fixtures
- Electrical wiring or system-related issues
- Lighting located in areas that are not safely accessible
- Specialty or integrated lighting systems where bulb replacement is not reasonably performed by the resident
Residents are not required to replace bulbs in locations that require ladders, special equipment, or present a safety risk.
If a lighting issue is caused by a burned-out bulb and a maintenance request is submitted, management may charge a service fee in accordance with the lease agreement.
If a lighting issue is determined to be related to electrical failure or fixture malfunction, it will be addressed as a maintenance issue.
All lightbulbs are expected to be functional at move-in. Residents are responsible for ongoing replacement during tenancy.
Failure to maintain adequate lighting that creates a material safety concern within the unit may be considered a lease violation.
Ownership is responsible for installing and maintaining smoke detectors in compliance with applicable building codes and life-safety regulations.
Smoke detectors are critical life-safety devices and must remain operational at all times.
Residents are responsible for:
- Not disabling, removing, covering, or tampering with any smoke detector
- Immediately reporting any malfunction, damage, chirping, or non-functioning unit
- Replacing batteries as needed during tenancy where applicable
- Maintaining clear access to smoke detectors for inspection, testing, and maintenance
Smoke detectors may be battery-operated or hardwired with battery backup. Residents are responsible for maintaining battery power in all applicable devices.
Residents must not attempt to repair, modify, or replace smoke detectors. All repairs or replacements must be handled by management or authorized personnel.
Any action that interferes with the proper function of a smoke detector, including removal of batteries, disabling the unit, or covering the device, may be considered a serious lease violation.
Failure to report a non-functioning detector or failure to maintain required battery power may result in lease enforcement action and may impact resident liability in the event of damage, injury, or loss.
Management may conduct inspections and testing of smoke detectors as permitted by the lease and applicable law to ensure compliance with life-safety requirements.
Residents must immediately report any plumbing issues upon discovery, including but not limited to:
- Dripping or leaking faucets
- Running or malfunctioning toilets
- Leaks under sinks, behind fixtures, or from appliances
- Water intrusion, moisture, or visible signs of water damage
Even minor leaks or plumbing issues can result in significant property damage if not addressed promptly.
Active leaks, flooding, or ongoing water intrusion must be treated as emergency maintenance and reported immediately using the designated emergency contact method.
Ownership is responsible for repairing plumbing systems and components not caused by resident negligence, misuse, or failure to report known issues.
Residents are responsible for taking reasonable steps to prevent further damage after becoming aware of a plumbing issue, which may include:
- Shutting off water where accessible
- Containing or minimizing water spread where reasonably possible
- Avoiding continued use of affected fixtures
Residents must provide access for inspection and repair as required by the lease and applicable law.
Residents may be held financially responsible for damages resulting from:
- Delayed reporting
- Failure to take reasonable steps to prevent further damage
- Negligence or misuse
Failure to report known plumbing issues in a timely manner may result in lease enforcement action and associated repair or remediation costs.
Residents are responsible for replacing HVAC air filters at regular intervals during tenancy, as specified in the lease agreement.
Unless otherwise stated in the lease, air filters must be replaced on a routine basis, typically every 30 to 90 days, depending on system use, occupancy, pets, and environmental conditions.
Residents are responsible for identifying filter locations within the unit and ensuring filters are properly installed and maintained.
Failure to replace air filters as required may result in:
- Reduced airflow and system performance
- Increased energy consumption
- System overheating or component failure
- Damage to HVAC equipment
Residents may be held financially responsible for HVAC damage, service calls, or reduced system performance resulting from failure to properly maintain air filters.
If a maintenance request is submitted and the issue is determined to be caused by a dirty or improperly installed filter, a service charge may be applied in accordance with the lease agreement.
Ownership is responsible for maintaining HVAC systems in working condition, except where damage or performance issues are caused by resident neglect, misuse, or failure to perform required filter maintenance.
Residents are not responsible for filter replacement in locations that are not safely or reasonably accessible. Any such conditions should be reported to management.
Use of incense, candles, or other open flame devices must be conducted in a safe and controlled manner and in compliance with lease provisions and applicable fire safety standards.
Open flame items must never be left unattended and must be used in a manner that does not create a fire hazard or risk to the unit, building, or occupants.
Residents are responsible for ensuring that use of these items does not:
- Create fire hazards
- Produce excessive smoke, soot, or residue
- Result in lingering or disruptive odors
- Damage walls, ceilings, fixtures, or finishes
Residents are responsible for any damage resulting from the use of open flame items, including but not limited to:
- Smoke or soot damage
- Lingering odors requiring remediation
- Residue or staining on walls, ceilings, or fixtures
- Fire-related damage
Use of open flame items must not interfere with the safety, habitability, or peaceful enjoyment of the premises by others.
Residents must not disable, interfere with, or tamper with smoke detectors or other safety devices in connection with the use of incense, candles, or similar items.
Conditions that present a fire or safety risk may require immediate correction or discontinuation of use, as permitted by the lease and applicable law.
Repeated misuse or unsafe use of open flame items may result in lease enforcement action.
Reasonable accommodation requests related to religious or disability-related practices will be considered in accordance with applicable law; however, all uses must comply with applicable safety standards.
Residents may have guests for reasonable periods of time, provided such use does not violate lease terms, occupancy limits, or applicable laws.
Guests staying beyond the following limits will be considered unauthorized occupants:
- More than fourteen (14) consecutive days
- More than thirty (30) cumulative days within a twelve (12) month period
Residents must notify management of any guest expected to stay beyond these limits.
Any individual residing in the unit beyond these timeframes must submit an application and be approved as a tenant prior to continued occupancy.
Occupancy determinations are based on actual use of the premises, not solely how an individual is described by the resident.
Indicators of residency may include, but are not limited to:
- Receiving mail or deliveries at the unit
- Keeping personal belongings on a continuous basis
- Regular overnight presence
- Use of keys, access devices, or security codes
- Representation of the unit as a primary residence
Residents are responsible for the conduct of all guests and are liable for any damage, disturbances, or lease violations caused by guests.
Guests must not interfere with the quiet enjoyment, safety, or rights of other residents or the operation of the property.
Subletting, short-term rentals, or allowing any person to occupy the unit in exchange for compensation is prohibited unless expressly authorized in writing.
Failure to disclose extended guest stays or allowing unauthorized occupants to reside in the unit may be considered a lease violation and may result in enforcement action, including required removal of the unauthorized occupant.
All guest policies are applied uniformly and in compliance with applicable fair housing laws.
Residents must comply with all applicable federal, state, and local laws regarding the possession, storage, and use of firearms.
Nothing in this policy is intended to restrict or interfere with the lawful possession of firearms.
Residents are responsible for ensuring that firearms are handled, stored, and secured in a manner that prevents unauthorized access and does not create a risk to persons, property, or the safety of the community.
Residents are responsible for the conduct of all occupants and guests with respect to firearm possession and use.
The following conduct is prohibited:
- Threatening, endangering, or intimidating others
- Brandishing or displaying firearms in a manner that causes fear, disruption, or alarm
- Negligent or unsafe handling of firearms
- Discharging firearms on the premises, except where expressly permitted by law
- Use or display of firearms in common areas in a manner that creates a safety concern
Any use, handling, or storage of firearms that interferes with the safety, health, or peaceful enjoyment of the premises by others may be considered a lease violation.
Conduct involving firearms that presents an immediate risk to persons or property may result in immediate lease enforcement action, as permitted by the lease and applicable law.
Residents are solely responsible for compliance with all applicable laws and for any consequences resulting from improper, unsafe, or unlawful use or storage of firearms.
The manufacture, distribution, or use of illegal controlled substances on or about the premises is strictly prohibited.
This policy applies to residents, occupants, and guests. Residents are responsible for ensuring that no illegal activity occurs within the unit or on the premises.
Lease enforcement actions are based on verified and documented conduct that directly impacts the property, its operations, or the health, safety, or peaceful enjoyment of others.
Prohibited conduct includes, but is not limited to:
- Manufacture or distribution of illegal substances
- Use of illegal controlled substances
- Activities that create safety risks, property damage, or nuisance conditions
- Odors or conditions that interfere with neighboring units or common areas
Any verified illegal drug-related activity that threatens the health, safety, or peaceful enjoyment of the premises may result in lease enforcement, up to and including termination, in accordance with applicable law.
Residents are responsible for the conduct of all occupants and guests and may be held accountable for violations associated with their unit.
Conduct involving illegal substances that presents an immediate risk to persons or property may result in immediate enforcement action as permitted by the lease and applicable law.
Nothing in this policy is intended to prohibit lawful conduct permitted under federal, state, or local law; however, any activity—lawful or unlawful—that creates a material safety risk, nuisance, or damage to the property may still be subject to lease enforcement.
Ownership is responsible for maintaining common areas of the property in a reasonably safe condition, including snow and ice removal, in accordance with applicable law and lease provisions.
Snow and ice removal in common areas is performed within a reasonable timeframe following accumulation, taking into account the severity and duration of weather conditions, contractor availability, and safety considerations. Conditions may remain hazardous during active weather events.
Residents are responsible for removing snow and ice from areas exclusively assigned to their unit, including private walkways, entrances, patios, or driveways, where specified in the lease.
Resident-maintained areas must be cleared within a reasonable time after accumulation to maintain safe access and prevent hazardous conditions.
Residents must not create or contribute to unsafe conditions, including blocking access areas, allowing excessive accumulation, or interfering with snow removal efforts.
Residents are responsible for promptly reporting hazardous conditions, including excessive ice or unsafe accumulation in common areas.
Use of walkways, parking areas, and other exterior surfaces during winter conditions involves inherent risk. Residents and guests are expected to exercise reasonable caution during such conditions.
Failure to maintain assigned areas, report known hazards, or comply with these requirements may result in lease enforcement and may impact resident responsibility in the event of injury, damage, or related claims.
Residents must use all plumbing fixtures in a reasonable and proper manner and avoid actions that may cause blockages or damage.
Improper use includes, but is not limited to, disposal of:
- Wipes (including “flushable” wipes)
- Paper towels
- Feminine hygiene products
- Excessive hair
- Grease or food waste
- Any foreign or non-flushable materials
Ownership is responsible for maintaining plumbing systems in working condition, except where issues are caused by resident misuse, neglect, or failure to report known problems.
Residents are responsible for costs associated with clearing blockages or repairing damage when determined to be caused by improper use, misuse, or negligence. Determinations may be based on vendor findings, service reports, or other documented evidence.
Plumbing blockages and backups can impact multiple units and may result in significant property damage if not addressed promptly.
Residents must immediately report any drainage issues, slow drains, backups, or signs of clogging and must provide access for inspection and repair as required.
Residents may be held responsible for damages resulting from delayed reporting, continued improper use after notice, or failure to take reasonable steps to prevent further damage.
Repeated or continued improper use of plumbing systems after notice may be considered a lease violation and may result in enforcement action.
Residents are required to comply with all lease provisions, community rules, and policies, as well as maintain conduct that does not interfere with the safety, health, or peaceful enjoyment of the premises by others.
Not all prohibited conduct or conditions may be specifically listed in this document. Any behavior, condition, or activity that creates a material risk to persons, property, operations, or the community may be subject to lease enforcement.
505 Housing Property Management reserves the right to interpret and apply its policies and lease provisions in a reasonable and consistent manner based on the specific facts and circumstances of each situation.
Failure to address a violation at any given time does not constitute a waiver of the right to enforce such provisions in the future.
All policies and enforcement actions are applied consistently and in accordance with applicable laws.
The following resources are provided for general informational purposes only and are not intended as legal advice or a complete or current statement of applicable law.
505 Housing Property Management operates in accordance with applicable federal, state, and local housing laws, including but not limited to:
- Fair Housing Act (42 U.S.C. § 3601–3619)
- New Mexico Human Rights Act
- Albuquerque Source of Income Ordinance
- New Mexico Uniform Owner-Resident Relations Act (UORRA)
- Applicable HUD regulations and guidance
These references are provided as general guidance only. Laws, regulations, and interpretations may change and may vary based on specific facts, circumstances, and jurisdictional requirements.
Nothing in these references or this document is intended to modify, expand, limit, or override the Company’s written rental criteria, lease agreements, or policies, which govern all application decisions and tenancy matters.
In the event of any conflict between general informational content and the Company’s governing documents, the lease agreement, written rental criteria, and formally adopted policies shall control.
505 Housing Property Management reserves the right to interpret, apply, and update its policies and procedures as necessary to remain compliant with applicable laws and operational requirements.
Application of laws and policies may require case-by-case evaluation based on specific facts and circumstances.
No part of this document is intended to create legal rights, obligations, or reliance beyond those established in the lease agreement and applicable law.
If any portion of these references is determined to be inconsistent with applicable law, such determination shall not affect the validity or enforceability of the remaining provisions.
All criteria, policies, and procedures are applied consistently and in accordance with applicable fair housing and non-discrimination laws.

Fair Housing Act (42 U.S.C. §3604(f))
HUD Assistance Animal Guidance (FHEO-2020-01)
New Mexico Human Rights Act (NMSA 28-1-7)
New Mexico Uniform Owner-Resident Relations Act (NMSA 47-8)
We do not create our own rules regarding Assistance Animals.
We follow federal and state law exactly as written.
Under federal housing law, an Assistance Animal is:
– An animal that performs work or tasks for a person with a disability, or
– An animal that provides emotional support that alleviates symptoms of a disability
Assistance Animals are not pets under housing law.
Pet fees, pet deposits, breed restrictions, and weight limits do not apply to approved Assistance Animals.
505Housing follows:
– 42 U.S.C. §3604(f)(3)(B) - Reasonable accommodation requirement
– 42 U.S.C. §3604(f)(9) - Direct threat standard
– HUD FHEO-2020-01 - Assistance Animal guidance
– NMSA 28-1-7(F) - New Mexico disability housing protections
All requests are evaluated individually in accordance with these statutes.
If a disability or need is not readily apparent, we may request reliable documentation confirming:
– The individual has a disability as defined under 42 U.S.C. §3602(h)
– The animal assists with that disability
We do not request medical diagnoses or medical records.
Documentation must reflect a legitimate therapeutic relationship with a licensed healthcare provider, consistent with HUD guidance.
Federal and state law do not impose a numerical cap.
However:
1. Each animal must be supported by disability-related need.
2. Each request is reviewed individually.
3. Requests may be denied if they create:
– A direct threat to others
– Substantial property damage risk
– An undue administrative or financial burden
Approval of an Assistance Animal does not eliminate responsibility.
Residents remain responsible for:
– Damage caused by the animal
– Waste removal and sanitation
– Compliance with local ordinances
– Preventing excessive noise or disturbance
Damage beyond normal wear and tear may be charged in accordance with NMSA 47-8.
Yes, under federal law, a request may be denied if:
– Documentation is insufficient
– The animal poses a direct threat
– The animal has a documented history of aggression
– The request creates substantial property damage risk
– The request constitutes an undue burden
All determinations are based on objective evidence, not breed, size, or speculation.
If you require a reasonable accommodation for an Assistance Animal, please submit a formal request through our secure portal.
All submissions are reviewed promptly and confidentially in accordance with federal and New Mexico law.
505 Housing Property Management is committed to Equal Housing Opportunity and fully complies with the Federal Fair Housing Act and all state and local fair housing laws. We adhere to the New Mexico Uniform Owner-Resident Relations Act (UORRA), which governs rental agreements and outlines the rights and responsibilities of both landlords and residents. In accordance with the federal Service members Civil Relief Act (SCRA), we honor all legal protections and lease termination rights afforded to active-duty military personnel. All rental information is deemed reliable but is subject to change without notice. 505 Housing LLC | 505-531-6336. Albuquerque Top Property Management Companies. Joshua Christensen | Qualifying Broker | REC-2024-0235
Copyright © 2024-2025 | 505 Housing LLC | All Rights Reserved.
505 Housing Property Management is committed to Equal Housing Opportunity and fully complies with the Federal Fair Housing Act and all state and local fair housing laws. We adhere to the New Mexico Uniform Owner-Resident Relations Act (UORRA), which governs rental agreements and outlines the rights and responsibilities of both landlords and residents. In accordance with the federal Service members Civil Relief Act (SCRA), we honor all legal protections and lease termination rights afforded to active-duty military personnel. All rental information is deemed reliable but is subject to change without notice. 505 Housing LLC | 505-531-6336. Albuquerque Top Property Management Companies. Joshua Christensen | Qualifying Broker | REC-2024-0235