Office Hours: Mon-Fri 9:00 to 5:00
505-531-6336
Please report maintenance issues in your resident portal. Staff will respond during the next business day.
Office Hours: Mon-Fri 9:00 to 5:00
505-531-6336
Please report maintenance issues in your resident portal. Staff will respond during the next business day.
Renters Frequently Asked Questions
This page answers common questions renters ask about leasing, applications, qualifications, maintenance requests, and living in a home managed by 505Housing Property Management in Albuquerque.
How do I apply for a rental home?
Applications are submitted online through each property’s listing page, which includes application instructions, qualification requirements, and property-specific details.
Do you allow co-signers or guarantors?
In certain cases, co-signers or guarantors may be considered. They must meet qualifying standards and sign the lease, accepting full financial responsibility.
What is considered “normal wear and tear”?
Normal wear and tear refers to the expected deterioration from ordinary use, such as minor scuffs or gradual wear. Damage beyond normal use—such as holes, stains, or neglect—may result in charges or deductions in accordance with the lease and applicable law.
How do I pay rent?
Rent is paid through the secure Tenant Portal and is due on the 1st of each month. Late fees may apply after the 3rd, as outlined in the lease agreement.
What maintenance services are provided?
Maintenance is coordinated for repairs related to safety, habitability, and property systems. Requests can be submitted through the Tenant Portal. Emergency issues are prioritized based on urgency. Responsibility for repair costs is outlined in the lease and Resident Handbook.
What if I need to break my lease early?
Early termination requires written notice and may include lease break fees and continued rent responsibility as outlined in the lease agreement. Certain situations, such as active-duty military orders under the Servicemembers Civil Relief Act (SCRA), may qualify for early termination in accordance with federal law.
Is renter’s insurance required?
Renter’s insurance may be required as outlined in the lease agreement. Coverage is the resident’s responsibility and must meet the minimum requirements specified in the lease.
Do you accept Vouchers (Section 8 Housing Choice)?
Yes. Vouchers are accepted in accordance with applicable laws. All applicants must meet the written rental standards, including screening criteria for credit, rental history, and background. Any portion of rent not covered by the voucher must be supported by documented income.
How do I submit a maintenance request?
Maintenance requests must be submitted through the Tenant Portal to ensure proper tracking and response.
What are the application requirements?
Application requirements vary by property but typically include income verification, rental history, credit review, and background screening. All applicants are evaluated using written rental standards in accordance with Fair Housing laws. Rental Standards can be reviewed here.
How much is the security deposit?
Security deposits are typically equal to one month’s rent but may vary based on the application and lease terms. Deposits are refundable in accordance with the lease agreement and New Mexico law (UORRA §47-8-18). In some cases, a deposit alternative through a third-party provider may be offered in lieu of a traditional deposit.
Do you allow pets?
Pet policies vary by property and are determined by the owner. Restrictions may apply, and additional deposits or pet rent may be required. All pets must be approved in accordance with the lease prior to occupancy.
Will you enter my home without permission?
Entry is conducted in accordance with New Mexico law (UORRA §47-8-24). Advance notice is provided for non-emergency access, and entry without notice may occur in emergency situations as defined in the Resident Handbook.
How do I get my security deposit back?
After move-out and return of possession, the unit is inspected. Deposits are returned in accordance with the lease agreement and New Mexico law (UORRA §47-8-18), less any lawful deductions. An itemized statement is provided if any amount is withheld. If a deposit alternative was used, no deposit refund applies.
What if I have a complaint or concern?
Concerns should be submitted in writing to ensure proper review and response. All matters are addressed in accordance with company policies and applicable laws.
Do you comply with Fair Housing laws?
Yes. We operate in accordance with all applicable Fair Housing laws and do not discriminate based on any protected class under federal, state, or local regulations.
How do I schedule a showing?
Showing instructions are provided on each property listing. Applicants should review the listing details and follow the outlined steps to schedule a viewing.
Who do I contact in an emergency?
Emergency contact instructions are provided at move-in and are available through the Tenant Portal. Emergency situations are limited to issues affecting safety or habitability.
Your Tenant Portal
Stay connected with 505Housing Property Management
Your tenant portal gives you one convenient place to manage your rental. Whether you're making a payment, requesting maintenance, or checking your account, everything is organized and easy to access online.
Pay Rent
Make secure rent payments online whenever it’s convenient for you. You can also schedule automatic payments to simplify your monthly routine.
Request Maintenance
Report maintenance concerns directly through the portal so our team can review and coordinate service quickly.
Direct Messaging
Reach out to our team through the portal whenever you need assistance. Your messages stay organized with your account for easier communication.
Renters Insurance
Upload proof of your renters insurance or explore coverage options directly within your tenant portal.
Access Your Portal Anywhere
Your tenant portal is available anytime you need it. Check your balance, make payments, submit requests, and review your account details with just a few taps.
Everything in one place, from any device.
Renters Frequently Asked Questions
This page answers common questions renters ask about leasing, applications, qualifications, maintenance requests, and living in a home managed by 505 Housing Property Management in Albuquerque.
How do I apply for a rental home?
Applications are submitted online through each property’s listing page, which includes application instructions, qualification requirements, and property-specific details.
Do you allow co-signers or guarantors?
In certain cases, co-signers or guarantors may be considered. They must meet qualifying standards and sign the lease, accepting full financial responsibility.
What is considered “normal wear and tear”?
Normal wear and tear refers to the expected deterioration from ordinary use, such as minor scuffs or gradual wear. Damage beyond normal use—such as holes, stains, or neglect—may result in charges or deductions in accordance with the lease and applicable law.
How do I pay rent?
Rent is paid through the secure Tenant Portal and is due on the 1st of each month. Late fees may apply after the 3rd, as outlined in the lease agreement.
What maintenance services are provided?
Maintenance is coordinated for repairs related to safety, habitability, and property systems. Requests can be submitted through the Tenant Portal. Emergency issues are prioritized based on urgency. Responsibility for repair costs is outlined in the lease and Resident Handbook.
What if I need to break my lease early?
Early termination requires written notice and may include lease break fees and continued rent responsibility as outlined in the lease agreement. Certain situations, such as active-duty military orders under the Servicemembers Civil Relief Act (SCRA), may qualify for early termination in accordance with federal law.
Is renter’s insurance required?
Renter’s insurance may be required as outlined in the lease agreement. Coverage is the resident’s responsibility and must meet the minimum requirements specified in the lease.
Do you accept Vouchers (Section 8 Housing Choice)?
Yes. Vouchers are accepted in accordance with applicable laws. All applicants must meet the written rental standards, including screening criteria for credit, rental history, and background. Any portion of rent not covered by the voucher must be supported by documented income.
How do I submit a maintenance request?
Maintenance requests must be submitted through the Tenant Portal to ensure proper tracking and response.
What are the application requirements?
Application requirements vary by property but typically include income verification, rental history, credit review, and background screening. All applicants are evaluated using written rental standards in accordance with Fair Housing laws. Rental Standards can be reviewed here.
How much is the security deposit?
Security deposits are typically equal to one month’s rent but may vary based on the application and lease terms. Deposits are refundable in accordance with the lease agreement and New Mexico law (UORRA §47-8-18). In some cases, a deposit alternative through a third-party provider may be offered in lieu of a traditional deposit.
Do you allow pets?
Pet policies vary by property and are determined by the owner. Restrictions may apply, and additional deposits or pet rent may be required. All pets must be approved in accordance with the lease prior to occupancy.
Will you enter my home without permission?
Entry is conducted in accordance with New Mexico law (UORRA §47-8-24). Advance notice is provided for non-emergency access, and entry without notice may occur in emergency situations as defined in the Resident Handbook.
How do I get my security deposit back?
After move-out and return of possession, the unit is inspected. Deposits are returned in accordance with the lease agreement and New Mexico law (UORRA §47-8-18), less any lawful deductions. An itemized statement is provided if any amount is withheld. If a deposit alternative was used, no deposit refund applies.
What if I have a complaint or concern?
Concerns should be submitted in writing to ensure proper review and response. All matters are addressed in accordance with company policies and applicable laws.
Do you comply with Fair Housing laws?
Yes. We operate in accordance with all applicable Fair Housing laws and do not discriminate based on any protected class under federal, state, or local regulations.
How do I schedule a showing?
Showing instructions are provided on each property listing. Applicants should review the listing details and follow the outlined steps to schedule a viewing.
Who do I contact in an emergency?
Emergency contact instructions are provided at move-in and are available through the Tenant Portal. Emergency situations are limited to issues affecting safety or habitability.
Your Tenant Portal
Stay connected with 505Housing Property Management
Your tenant portal gives you one convenient place to manage your rental. Whether you're making a payment, requesting maintenance, or checking your account, everything is organized and easy to access online.
Pay Rent
Make secure rent payments online whenever it’s convenient for you. You can also schedule automatic payments to simplify your monthly routine.
Request Maintenance
Report maintenance concerns directly through the portal so our team can review and coordinate service quickly.
Direct Messaging
Reach out to our team through the portal whenever you need assistance. Your messages stay organized with your account for easier communication.
Renters Insurance
Upload proof of your renters insurance or explore coverage options directly within your tenant portal.
Access Your Portal Anywhere
Your tenant portal is available anytime you need it. Check your balance, make payments, submit requests, and review your account details with just a few taps.
Everything in one place, from any device.
505 Housing Property Management is committed to Equal Housing Opportunity and fully complies with the Federal Fair Housing Act and all state and local fair housing laws. We adhere to the New Mexico Uniform Owner-Resident Relations Act (UORRA), which governs rental agreements and outlines the rights and responsibilities of both landlords and residents. In accordance with the federal Service members Civil Relief Act (SCRA), we honor all legal protections and lease termination rights afforded to active-duty military personnel. All rental information is deemed reliable but is subject to change without notice. 505 Housing LLC | 505-531-6336. Albuquerque Top Property Management Companies. Joshua Christensen | Qualifying Broker | REC-2024-0235
Copyright © 2024-2025 | 505 Housing LLC | All Rights Reserved.
505 Housing Property Management is committed to Equal Housing Opportunity and fully complies with the Federal Fair Housing Act and all state and local fair housing laws. We adhere to the New Mexico Uniform Owner-Resident Relations Act (UORRA), which governs rental agreements and outlines the rights and responsibilities of both landlords and residents. In accordance with the federal Service members Civil Relief Act (SCRA), we honor all legal protections and lease termination rights afforded to active-duty military personnel. All rental information is deemed reliable but is subject to change without notice. 505 Housing LLC | 505-531-6336. Albuquerque Top Property Management Companies. Joshua Christensen | Qualifying Broker | REC-2024-0235
Copyright © 2024-2025 | 505 Housing LLC | All Rights Reserved.